"At Your Service" - Loyal, Reliable, and Skilled Locksmiths
At M J Russell Plumbing and Heating, we pride ourselves on being a trustworthy and reliable name in the plumbing and heating industry. With over 40 years of experience, our founder Martin Russell has built a reputation for providing exceptional services to customers in and around Luton, Bedfordshire.
Our Story
Martin Russell started his plumbing career over 40 years ago and soon established M J Russell Plumbing and Heating, operating in the Luton area. Over the years, he has built a loyal clientele, many of whom have remained with him since the beginning. As a fully registered gas and heating engineer, Martin holds full liability insurance and is committed to providing the highest standard of work.
Our Services
We offer a comprehensive range of plumbing and heating services, from fixing dripping taps to complete bathroom installations. Our services include:
- Replacement taps and outdoor tap installation
- Leak repairs and domestic appliance feeds
- Radiator leaks, replacements, and additions
- Central heating drain and refill
- Shower installs
- Underfloor heating
- Bathroom, shower room, or cloakroom installations, including tiling
We understand that every customer's needs are unique, and we tailor our services to meet individual requirements. Whether you need a small repair or a large-scale installation, you can trust us to provide expert advice, individual attention, and innovative solutions.
Meet the Team
Our team consists of experienced professionals, including Martin's nephew, Ryan Maidment, who serves as our chief sidekick. Ryan has gained extensive knowledge and experience in the industry, having served his apprenticeship with us and later returning to work with us after gaining experience elsewhere. We also have our loyal sidekicks, Sky and Millie, who provide moral support and van security.
Professional Affiliations
We are proud to be associated with reputable professional bodies, including the Chartered Institute of Plumbing and Heating Engineering (CIPHE) and the Gas Safe Register. These affiliations demonstrate our commitment to maintaining the highest standards of work and ensuring our customers receive the best possible service.
Overall Experience
Several customers have had outstanding experiences with Martin's services, praising him for his exceptional workmanship, professionalism, and pleasant demeanor.
Attention to Detail
Martin's attention to detail is noteworthy, as highlighted by Marjorie Ball, who commends him for being "very cheerful, polite and extremely tidy in his work". This assures customers that their homes are in capable hands.
Efficiency and Timeliness
Martin's ability to resolve issues efficiently and promptly is also praised. J. M. recounts how Martin attended to their heating system problem on a Saturday morning, restoring it to working order within half an hour.
Customer Satisfaction
Both customers wholeheartedly recommend Martin to their friends and neighbours, indicating the high level of satisfaction he has achieved. They express no hesitation in requesting his services for future work.
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