At Mascalls Carpet & Flooring Specialists, we pride ourselves on offering an unparalleled range of flooring solutions to both domestic and commercial clients across Kent. With over 40 years of combined experience, our team of experts guarantees exceptional quality, unparalleled prices, and expert advice to cater to all your flooring needs.
Our Services
From sub-floor preparation to domestic carpets and commercial floors, we can install everything, including:
- Carpets from top manufacturers worldwide
- A select range of modern and traditional rugs
- Practical vinyl in over 400 designs
- Quality laminate at affordable prices
- Beautiful engineered wood
- LVT (Luxury Vinyl Flooring) ranges from Polyflor, Cavalio & Karndean
- Safety flooring for commercial and domestic applications
About Our Showroom
Located just outside Dover, our showroom is open Monday to Friday from 9am to 4pm and Saturdays from 9am to 1pm. Why not pay us a visit to explore our vast range of flooring options and receive expert advice from our friendly team?
Room by Room Flooring Solutions
We understand that every room in your home or commercial space has its unique requirements. That's why we offer tailored flooring solutions for:
- Living Rooms: Choose from a wide range of flooring options to create a space that reflects your personality.
- Dining Rooms: Our flooring solutions are designed to withstand the wear and tear of daily use.
- Halls, Stairs, and Landings: Create a stunning first impression with our range of flooring options.
- Kitchens and Bathrooms: Practical and stylish flooring solutions for the heart of your home.
- Bedrooms: Indulge in the comfort and luxury of our premium flooring options.
- Paint: Explore our range of quality paints and stunning wallpapers from Little Greene.
- Vacuum Cleaners: We proudly offer Hoover branded vacuum cleaners at affordable prices.
Commercial Flooring Solutions
At Mascalls Carpet & Flooring Specialists, we cater to the unique needs of commercial clients, providing quality flooring solutions for schools, surgeries, offices, and more. Trust us to deliver exceptional products, expert advice, and unbeatable prices.
Overall Impression
The reviews suggest that Mascalls is a reputable company with a high level of customer satisfaction. Many reviewers praised the company's friendly and professional service, high-quality products, and excellent workmanship.
Positive Comments
- Friendly and Professional Service: Many reviewers praised the company's friendly and professional service, citing the staff's knowledge, expertise, and helpfulness.
- High-Quality Products: Reviewers were pleased with the quality of the flooring and carpets, with some mentioning the durability and aesthetics of the products.
- Excellent Workmanship: The installation process was praised by many reviewers, with comments on the fitters' professionalism, attention to detail, and cleanliness.
Negative Comments
- Poor Customer Service: A few reviewers expressed dissatisfaction with the company's customer service, citing rudeness, unresponsiveness, and failure to address issues.
- Product Quality Issues: Some reviewers experienced problems with the flooring, including durability and installation issues.
- Lack of Accountability: A few reviewers felt that the company did not take responsibility for mistakes or defects in the products or installation.
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