Find Boiler Spare Parts, Plumbing, Heating Supplies & More
Plumb Arena is a premier online supplier of an extensive range of plumbing and heating products, including boilers, radiators, heating controls, bathrooms, pipework, heating spares, fittings, and accessories. Our vast selection of high-quality products, sourced from leading manufacturers across the industry, is available at competitive trade prices to customers throughout the UK. With thousands of products from renowned brands like Worcester Bosch, Vaillant, Glow-worm, Ideal, Baxi, Potterton Boilers, Fernox, Stelrad Radiators, Myson Radiators, and many more, our customers can find everything they need to complete their projects.
At Plumb Arena, we are dedicated to providing our customers with a safe and secure shopping experience. Our experienced team is always on hand to help and guide you through the purchasing process, ensuring you select the best possible products for your heating and plumbing needs at the most affordable prices. Our website is accessible 24/7, offering reliable and secure shopping facilities, making it convenient for you to find what you need, when you need it.
If you can't find what you're looking for on our website, don't hesitate to contact us by calling 0845 528 0777 or emailing us at sales@plumbarena.co.uk. You can also visit our showroom at CHS Ltd, Newcastle, Staffs.
Our Product Range
Plumb Arena offers a diverse range of products, catering to various requirements in the plumbing and heating industry. Our selection includes:
Boilers and combi boilers
Regular and system boilers
Electric boilers and fires
Flues and accessories
Hot water cylinders and taps
Potterton Gold Range Water Heaters
Controls, including Auto Air Vents and Pressure Relief Valves (PRVs)
Cylinder & Pipe Thermostats and Expansion Vessels
Heating Control Packs, featuring Honeywell Evohome, Honeywell Lyric, and IMI Hydronic Internet Thermostats
Motorised and radiator valves
Room thermostats and safety products
Timeswitches and programmers
Wireless controls
Heating spares and clearance items
Boiler spares and parts
Fire spares
Nerrad Tools
Oil burner nozzles and pumps
Personal protective equipment
Plumbing supplies
Test equipment
Pumps and macerators, such as Condensate Pumps/Accessories, Domestic Heating Pumps, Macerator Pumps, Mains Booster Pumps, Shower Booster Pumps, and Waste Disposal Units
Radiators, including Designer and Column Radiators, and Towel Rails
Water treatment products from Adey Spares, featuring Power Flushing, Water Conditioners, Chemicals, Filters, and Packs
Our Commitment
At Plumb Arena, we prioritise quality, safety, and customer satisfaction. Our commitment to these core values ensures that our customers enjoy a positive shopping experience, with easy ordering and guaranteed delivery. We carefully select the products we offer to guarantee our customers receive high-quality heating and plumbing products at the best possible prices.
Our secure and user-friendly website is available 24/7, making it convenient for our customers to find and order the products they need. If you need assistance, our knowledgeable and experienced team is ready to help. If you can't find the product you're looking for on our website, please reach out to us by calling 0845 528 0777 or emailing us at sales@plumbarena.co.uk.
Initial Ordering Experience
Several customers have reported a smooth initial ordering experience with PlumbArena. Positive reviews mention helpful customer service, speedy delivery, and high-quality products.
Returns and Refunds
A few customers have mentioned returning or exchanging items, with ease. One reviewer, Peter Rogers, returned a kitchen sink tap and received a full refund. This suggests that PlumbArena has a hassle-free returns policy.
Cancelled Orders
Some customers have experienced cancelled orders, often due to delivery issues or non-availability of products. This has led to frustration and disappointment. Peter McNeill, for example, was looking forward to receiving a central heating magnetic cleaner but had his order cancelled without notice.
Communication Issues
Poor communication has been reported by several customers, including non-responsive customer service teams and delayed responses to queries. Charlotte Richardson and Ping Yip both mentioned being left in the dark about their orders.
Delivery Issues
Delivery issues have also been a problem, with some customers facing long delays or cancelled deliveries. Kit Lucas was given a specific delivery date for a boiler pump but it failed to arrive.
Conclusion
Pros: Numerous customers have praised PlumbArena's helpful customer service, speedy delivery, and high-quality products.
Cons: Some customers have experienced poor communication, cancelled orders, delivery issues, and returns/refund complications.
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