Dalen Services stands as a trusted name in domestic heating, serving the communities of Hampshire, Wiltshire, Dorset, and Somerset for over two decades. Our team of experienced engineers are dedicated to offering top-notch services and reliable solutions for all your heating and appliance needs.
Our Expertise
We offer a comprehensive range of services, ensuring holistic care for your heating system throughout its lifespan.
**Aga & Rayburn Services
With over 25 years of experience in Aga and Rayburn servicing, our specialists can handle installations, repairs, and routine maintenance with expertise.
**Heating Services
From boiler installations and repairs to chimney sweeping and central heating system assessments, we've got you covered.
**Additional Services
Our skilled engineers are also qualified to handle:
- Electric conversions
- Plumbing and heating installations
- Oil boiler servicing and repair
- Wood burner installation and maintenance
Quality and Customer Satisfaction
We take pride in delivering exceptional customer service. Our engineers are professional, courteous, and committed to leaving your home or office clean and tidy. We value open communication and provide honest advice, ensuring that you are fully informed throughout the process.
Our Team
Headed by Steve Warnes, a seasoned professional with extensive experience in the industry, our team is dedicated to delivering outstanding results. Our engineers are highly skilled and certified, holding relevant qualifications in gas safety, oil and solid fuel, and various aspects of heating system installation, repair, and maintenance.
Our Commitment
At Dalen Services, we are committed to:
- Delivering exceptional customer service
- Providing reliable and efficient solutions
- Using only qualified and experienced engineers
- Maintaining open communication and transparency
- Leaving your home or office clean and tidy
Get in touch today to schedule an appointment or request an emergency call-out. We look forward to serving you!
Summary of Customer Reviews for Dalen Cooker Services
Customer Satisfaction
A significant number of customers have expressed satisfaction with the services provided by Dalen Cooker Services. Many have praised the professionalism, attention to detail, and the effectiveness of the engineers. Customers have appreciated the prompt and polite service, and the fact that the engineers have left the Aga clean, tidy, and running better than ever.
Efficient Solutions
The company has been commended for providing efficient solutions to Aga-related problems, often resolving issues that other companies could not fix. The engineers have demonstrated excellent knowledge and experience with Aga cookers, and have provided customers with valuable advice on maintenance and upkeep.
Quick Response
Dalen Cooker Services has been praised for their quick response times, with many customers appreciating the prompt service and commitment to resolving issues as soon as possible. This has been particularly beneficial for customers who have been without heat or hot water, and have been grateful for the company's ability to restore these essential services quickly.
Excellent Communication
Customers have highlighted the excellent communication provided by Dalen Cooker Services, both before and after the service. The company has been praised for keeping customers informed about the status of their repair, and for providing clear explanations of the work being done and any necessary follow-up actions.
Negatives
A small number of customers have expressed dissatisfaction with the service, primarily due to issues with communication and the perceived value for money. However, these instances are greatly outnumbered by the positive feedback from satisfied customers.
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