At ML Estates, we pride ourselves on being an independent estate agent serving all areas of the North East. With over 30 years of experience, we have established ourselves as a reputable and trustworthy name in the property industry. Our team of experienced professionals are dedicated to providing a personal and friendly service to our clients, ensuring that buying, selling, letting, or renting a property is a smooth and stress-free experience.
Our Services
We offer a comprehensive range of services to cater to the diverse needs of our clients. Our services include buying, selling, letting, and renting properties, as well as additional services such as conveyancing, financial advice, and energy performance certificates. We also provide floor plans, accompanied viewings, and advertising on major internet portals and social media platforms.
Buying and Selling
Whether you are a first-time buyer or a seasoned property owner, our team of experts will guide you through the process of buying or selling a property. We have an extensive database of registered applicants and a proven track record of selling properties quickly and efficiently.
Lettings
As a landlord, you can trust us to manage your property with care and attention to detail. Our lettings service is designed to provide a hassle-free experience for landlords, with services including property valuation, marketing, and tenant selection.
Conveyancing and Financial Advice
Our in-house conveyancing team and independent financial advisor are available to provide expert guidance and support throughout the buying or selling process. We will help you navigate the legal and financial aspects of property transactions, ensuring a smooth and stress-free experience.
Energy Performance Certificates
We also provide energy performance certificates, which are required for properties when constructed, sold, or let. Our team can help you comply with energy efficiency regulations and provide valuable insights into your property's energy performance.
What Our Clients Say
Don't just take our word for it! Our clients have shared their experiences with us, praising our friendly and professional service, efficient communication, and expert guidance throughout the buying and selling process.
Meet the Team
Our team of experienced professionals are passionate about providing exceptional customer service and making the property buying, selling, letting, or renting experience as smooth and stress-free as possible. Meet our team and discover what makes us tick!
Efficient and Friendly Service
The majority of reviewers praised ML Estates for their efficient and friendly service. Many reviewers thanked the team, particularly Caroline, Helen, and Allison, for their helpfulness and professionalism throughout the buying and selling process. They appreciated being kept updated on the progress of their sales and purchases, and many expressed gratitude for the team's willingness to go above and beyond to resolve issues.
Positive Experiences
Several reviewers mentioned that ML Estates exceeded their expectations, providing a "breathe of fresh air" in the often-stressful process of buying and selling property. They praised the team's friendly and approachable manner, as well as their professionalism and expertise.
Rental Services
A few reviewers praised ML Estates' rental services, stating that the team was efficient and knowledgeable in managing their properties. They appreciated the team's quick responses to communications and their ability to handle any issues that arose.
Negative Experiences
However, a few reviewers had negative experiences with ML Estates. One reviewer was disappointed with the viewing process, feeling that the agent was unprepared and did not supervise the viewing properly. Another reviewer was frustrated with the lack of communication and follow-up after a viewing.
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