Find your dream home by the sea
Brannen & Partners is a family-run estate agency that has been serving the North East coastline for over 30 years. Our passionate team is dedicated to helping families find their ideal homes by the beautiful North East coastline. With a century-long history of homebuilding, we have truly shaped the coast brick by brick. As a family business, we understand the importance of finding the perfect home, whether you're looking to buy, sell, rent, or let.
Our Services
At Brannen & Partners, we offer a comprehensive range of services to cater to all your property needs. Our expert valuation team can provide you with an accurate market value of your property, helping you make informed decisions. Our sales team specializes in coastal properties, and our lettings team is dedicated to helping landlords and tenants find the perfect match. We also offer a range of additional services, including property auctions, block management, and commercial property services.
Our Expertise
Our team of experts has a deep understanding of the local property market and is committed to providing exceptional customer service. With a strong local knowledge and a century-long history of property development, we are uniquely positioned to help you achieve your property goals. Whether you're a first-time buyer or an experienced investor, our team is dedicated to providing you with the best possible service.
Why Choose Brannen & Partners?
At Brannen & Partners, we pride ourselves on our commitment to excellence and customer satisfaction. Our team is passionate about helping people find their ideal homes, and we strive to provide a personalized service that exceeds our clients' expectations. With our expertise, local knowledge, and dedication to customer satisfaction, we are the go-to estate agent for coastal properties in the North East.
Our Accreditations
We are proud to be members of several industry-recognized bodies, including the Royal Institution of Chartered Surveyors (RICS), The Property Ombudsman (TPO), and the Association of Residential Letting Agents (ARLA). Our accreditations demonstrate our commitment to upholding the highest standards of professionalism and customer service.
Overview
Brannen and Partners, a letting agent, has received a mix of positive and negative reviews from their customers.
Professionalism and Friendly Service
Many customers have praised the company's professionalism, friendly, and helpful staff, particularly Liam Bradshaw, who has been consistently mentioned for his excellent service. Customers have appreciated the team's attentiveness, communication, and guidance throughout the rental process.
Efficient Service
Reviewers have complimented the agency's efficient service, with some mentioning the swift processing of paperwork and quick move-in times.
Responsive Team
The team at Brannen and Partners has been commended for being responsive to customer queries and concerns, providing regular updates and support throughout the rental process.
Poor Customer Service
A few customers have expressed disappointment with the company's customer service, citing rudeness, ignorance, and a lack of communication. Some reviewers have reported difficulty in getting assistance or responses to their queries.
Unprofessional Behavior
A few reviewers have reported unprofessional behavior, such as being hung up on during phone calls, and experiencing a lack of interest in their concerns once the holding deposit had been paid.
Issues with Staff
Specific staff members, including Barbara, have been mentioned as being rude and unhelpful in their interactions with customers.
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