Building excellence, one project at a time.
We are a team of experienced technicians dedicated to providing high-quality, affordable repairs and upgrades for all your electronic devices. Based in Chester, Cheshire, we take pride in offering reliable service and customer satisfaction.
Our Expertise
Our technicians are highly skilled and experienced in repairing a wide range of devices, including:
- Laptops & Desktops: Data recovery, hardware repair, screen replacements, power issues, keyboard & mouse problems.
- Smartphones: Screen replacements, charging port repairs, battery replacements, camera issues, software issues.
- Tablets: Screen replacements, charging port repairs, battery replacements, camera issues, software issues.
- Gaming Consoles: Hardware repair, software troubleshooting, controller repairs, external connections.
Tailored Solutions
We understand that every device is different, and we tailor our repair approach to your specific needs. Our technicians will diagnose the issue and provide you with a clear and concise estimate before proceeding.
Quality & Transparency
We use only high-quality replacement parts and adhesives, ensuring your device is repaired right the first time. Our repairs are also backed by a comprehensive warranty, giving you peace of mind.
Customer Focused Service
We believe in providing a friendly and helpful customer experience. Our team is always happy to answer your questions and address your concerns.
Our Mission
Our mission is to provide our customers with:
- Fast turnaround times: Many repairs can be completed while you wait.
- Competitive pricing: We offer affordable repair solutions without compromising quality.
- Professionalism: Our technicians are highly skilled and experienced.
- Customer satisfaction: We are committed to exceeding your expectations.
Let Us Help You
If you are experiencing issues with your electronic devices, do not hesitate to contact us. We offer a wide range of repair services designed to get your devices back in working condition quickly and efficiently.
Overview of Customer Experiences
The reviews provide a mixed assessment of the Chester Repair Centre, with customers expressing both satisfaction and disappointment with the services provided.
Positive Experience
Many customers have praised the centre's efficiency, professionalism, and quality of work. Some have highlighted the centre's ability to repair devices quickly, often within a day, and at competitive prices. The staff's friendly and polite nature has also been commended.
Negative Experience
On the other hand, several customers have expressed frustration and disappointment with the centre's services. Some have reported poor communication, unfriendly staff, and a lack of accountability for mistakes made during repairs. A few have mentioned that the centre's work has been subpar, with devices not functioning properly after repairs.
Common Issues
Some common issues that have been raised include:
- Poor customer service, including unfriendly and unhelpful staff
- Low-quality repairs, with devices not functioning properly after fixing
- Unwillingness to take responsibility for mistakes made during repairs
- High prices for subpar services
- Unreliability, with devices not being ready for collection on time
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