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About Us
Founded by Dave Walter, DW Computer Services is a trusted and experienced technology support service for homes and small businesses in the Wirral area. We understand the frustration and inconvenience that technology problems can cause, and we're committed to providing reliable and personalized solutions to meet your needs.
Home Support
- Computer repair and troubleshooting
- New computer setup and configuration
- Slow computer optimization
- Smartphone and tablet assistance
- Printer setup and troubleshooting
- Password recovery and security enhancement
- Data recovery and retrieval
- Smart home technology installation and setup
Small Business Support
- IT support for up to 5 employees
- Network troubleshooting and management
- Cloud migration and security solutions
- Data management and recovery
- Software and hardware procurement advice
- On-site and remote support options available
Our Approach
At DW Computer Services, we take a holistic approach to technology support. We believe in:
- Personalized solutions: We take the time to understand your unique tech needs and concerns.
- Accessibility: We offer both on-site and remote support options to meet your preferences and budget.
- Quality results: We are committed to providing long-lasting solutions that prevent future problems.
- Clear communication: We explain technical concepts in simple terms to ensure you understand the issue and the solution.
Our Values
Our values guide our interactions with clients:
- Integrity: We are honest and transparent in our communication and recommendations.
- Professionalism: We provide courteous and respectful service to every client.
- Customer focus: We prioritize your needs and are dedicated to exceeding your expectations.
- Innovation: We stay updated with the latest technological advancements to offer you the best solutions.
High Praise for Computer Repair Service
A series of glowing reviews has highlighted the exceptional service provided by a computer repair technician, with customers praising his expertise, efficiency, and friendly approach.
Excellent Work and Efficient Service
Customers have been impressed with the quality of work carried out, with one reviewer noting that their computer was returned looking "brand new" and functioning perfectly. Another customer mentioned the quick turnaround time, receiving their computer back in under 24 hours.
Trustworthy and Reliable
The technician's reliability and trustworthiness have been consistently praised, with one reviewer stating, "You will not be disappointed, he's one of the good guys and can be trusted with any of your tech issues!" Another customer described him as "pleasant to deal with" and "highly recommended."
Patient and Knowledgeable
Several customers have highlighted the technician's patience and ability to explain complex issues in an understandable manner. One reviewer appreciated that he "answers all my questions so I don't feel useless!" Another customer mentioned that he "talked me through a couple of things on the phone and all was sorted."
Expertise and Versatility
The technician's extensive range of skills has been noted, from setting up email accounts and Wi-Fi to creating websites and providing tutorial lessons on computer use. One customer praised his help in setting up Amazon and Audible, while another appreciated the assistance in improving their web browsing speed.
Overall Satisfaction
The overwhelming majority of customers have expressed their satisfaction with the service, recommending the technician to others and praising his friendly, efficient, and expert approach.
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