Trust us to keep your home warm, safe, and sustainable.
At Plum-IT Services, we are dedicated to providing top-notch plumbing, heating, and renewable technology solutions to our clients in Marlborough and surrounding areas. Our team of fully qualified and experienced engineers is committed to delivering a high standard of workmanship and a first-class service to ensure our clients receive the best possible experience.
Our Services
We offer a comprehensive range of services, including general plumbing, boiler servicing, boiler installation, boiler repairs, power-flushing, thermal imaging, underfloor heating, electric heating, and renewable technologies such as air source heat pumps and solar water heating. Our team is knowledgeable, professional, and happy to help with any plumbing or heating issue you may have.
Our Expertise
Our team of experienced heating engineers is OFTEC registered and has the ability to carry out jobs of all sizes for domestic clients. We ensure that your oil boiler and central heating system is operating safely and efficiently and is fully compliant with regulations. We are also an approved installer for the Government-backed Boiler Upgrade Scheme, which contributes 5,000 to any ASHP install, subject to conditions.
Renewable Technology
We stay on top of developments in the heating industry, ensuring that our engineers are able to work with a range of renewable technologies such as solar panels and air source heat pumps. By building up this knowledge within our team, we make sure that we can provide you and your home with a modern heating solution that will meet your heating needs while also reducing your carbon footprint.
What Our Customers Say
Our customers have praised our professionalism, efficiency, and courtesy. They appreciate our ability to respond quickly to their needs and provide excellent value for money. We take pride in our reputation for delivering high-quality services, and we strive to continue to exceed our customers' expectations.
Customer Experience
The reviews highlight a mix of positive and negative experiences with Plum-it, a plumbing services company.
Positive Feedback
The majority of customers have had a positive experience with Plum-it, praising the company's professionalism, friendly service, and competitive pricing. The plumbers were efficient, and the work was completed to a high standard. Customers appreciated the quick response to emergencies and the willingness to accommodate urgent requests, such as fixing a burst water main or repairing a boiler on a Friday evening.
Negative Feedback
However, one customer had a disappointing experience with the company's customer service. Despite the customer's 90-year-old mother passing away, the company insisted on payment for a boiler service completed five months prior, displaying a lack of empathy and understanding in their communication.
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