Trust us to light up your life!
STS Electricals (North East) Limited is a family-run business built on strong relationships, where a handshake still means something. We pride ourselves on providing good, friendly service to our customers in Sunderland and the North East. Our team of experts is passionate about delivering only the finest levels of service, and our wisdom and proficiency mean we're rapid and systematic at diagnosing electrical faults and quick to find a resolution.
Our Services
We offer a full range of electrical services, from basic rewiring to EV charging ports, audio installations, and smart lighting. Our specialists are competent, proficient, and dedicated to delivering high-quality work that meets our clients' precise needs. Whether you need electrical installation condition reports, consumer unit repairs, or smart alarm installations, we've got you covered.
Our Process
We pride ourselves on delivering electrical solutions that meet our clients' precise needs. Our processes are geared towards providing a quick, affordable, and fully qualified service. We don't believe in making a job complicated, and all our work is fully guaranteed. Our team is committed to providing a professional and reliable service, and we cater to all domestic electrical work, no matter how small.
What Our Customers Say
Don't just take our word for it! Our customers rave about our services, citing our professionalism, tidiness, and ability to explain complex issues in a clear and concise manner. Whether it's a simple socket installation or a comprehensive rewiring project, we've earned a reputation for excellence in Sunderland and the North East.
Excellent Service and Workmanship
This group of five-star reviews praises the exceptional service and workmanship provided by Stephen's electricians. Reviewers describe the electricians as pleasant, friendly, and professional, with one reviewer commenting that they are a "genuinely nice man". The reviews highlight the attention to detail and innovative solutions provided by the electricians, who went above and beyond to ensure that the job was completed to a high standard.
Several reviewers specifically mention the electricians' punctuality, responsiveness, and ability to stay until the job was complete, often working late to ensure that the work was finished to the customer's satisfaction. Many reviewers also comment on the competitive pricing and value for money provided by the electricians.
Detailed Reviews
One reviewer reports that their job turned out to be more complicated than expected, but the electrician stayed to complete the work to ensure that it was done properly. Another reviewer's house had been incorrectly wired, but the electrician was able to find creative solutions to fix the problems. A reviewer who had a cooker repaired notes that the electrician was able to fix the problem quickly and at a good price.
Customer Satisfaction
Customers are extremely satisfied with the service and work provided by Stephen's electricians. Many reviewers comment that they would highly recommend the electricians to others, and some describe the service as "excellent", "professional", and "genuine".
Summary of Reviews
The reviews highlight the importance of attention to detail, creativity, and good communication when it comes to electrical work. Customers value the electricians' friendly and professional approach, as well as their ability to stay until the job is complete.
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