Reach your Destination with Northstar
Welcome to Northstar, your reliable partner in IT support and services based in Bristol. With over 20 years of expertise, we empower businesses to leverage technology for growth and success.
Our Mission
Our mission is to simplify IT complexities and enable business growth through tailored solutions and exceptional support. We believe in building lasting partnerships with our clients, understanding their unique needs and proactively delivering tailored solutions.
1. Managed IT Services
- Continuous monitoring and maintenance of your IT infrastructure
- Automated updates and security patching
- Proactive problem resolution and prevention of downtime
- Performance optimization and efficiency enhancement
2. IT Support Packages
- The Automated Support Package: Ideal for small businesses, this cost-effective package includes regular system checkups, automated maintenance, and remote support.
- The Professional Support Package: Tailored to businesses with more complex IT needs, this package offers escalated support, on-site visits, and proactive problem-solving.
- The Premium Support Package: Our most comprehensive offering, this package includes comprehensive IT strategy consulting, proactive risk mitigation, and 24/7 priority support.
3. Cyber Security
- Fully managed cyber security services to protect your business from evolving threats
- Proactive vulnerability assessments and penetration testing
- Advanced threat detection and response measures
- Regular security awareness training and phishing simulations
4. Digital Transformation
- Strategic guidance on digital transformation initiatives
- Modernization of business processes and workflows
- Implementation of cloud-based solutions and automation tools
- Training and support for your team to embrace new technologies
5. IT Infrastructure Solutions
- Cloud hosting and co-location services
- Data backup and disaster recovery solutions
- Hardware and software procurement and installation
- On-site and remote IT training and support
6. Telecommunications
- Hosted telephone systems and VoIP solutions
- Reliable and scalable connectivity solutions
- Voice and video conferencing capabilities for seamless collaboration
Why Choose Northstar?
- Experienced Team: Our highly skilled and certified engineers have extensive experience in all aspects of IT.
- Customer-Focused: We prioritize excellent client communication and transparency throughout the process.
- Proactive Approach: We take a proactive approach to identifying and resolving potential issues before they impact your business.
- Competitive Prices: We offer flexible and affordable IT solutions tailored to your budget.
Overview of Northstar's IT Support Services
Positive Experiences
The majority of reviewers have expressed their satisfaction with Northstar's IT support services, praising the team's prompt response, helpfulness, and professionalism.
Fast and Efficient Support
Many reviewers have mentioned the speed at which their technical issues were resolved, with some even stating that their problems were fixed within minutes of contacting the helpdesk. The team's ability to quickly understand and address complex technical issues has been particularly appreciated.
Friendly and Helpful Experts
Reviewers have consistently praised the Northstar team's friendly and approachable demeanor, making complex technical issues easy to understand for those with limited IT knowledge.
Trust and Reliability
Several reviewers have mentioned their trust in Northstar's ability to work in their best interests, providing reliable and professional service that has helped their businesses to thrive.
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