"ABSOLUTELY!" - We believe every piece of art is worth framing
At Impact IT Solutions, we pride ourselves on being a forward-thinking IT company that is committed to providing top-notch IT support and services to businesses across the South West, Midlands, and Wales. Based in Bristol, we have built a reputation for being one of the largest consumers of cloud services, with over 50 customers in the cloud, and have earned numerous certifications, including Microsoft Gold Partner status.
Our Services
At Impact IT Solutions, we offer a wide range of IT services designed to meet the unique needs of our clients. From IT support and infrastructure solutions to software development and web design, our team of experts is dedicated to helping businesses like yours thrive in today's fast-paced digital landscape. Our IT support services include proactive monitoring and maintenance, on-site technical support, and 24/7 remote monitoring and patching, ensuring that your business stays up and running smoothly.
Digital & Cloud Transformation
Our team of experts is well-versed in digital transformation and can help you accelerate growth and drive innovation within your industry. We can design and implement customized cloud solutions that meet your specific needs, leveraging our expertise in Azure and Office 365. Whether you're looking to migrate to the cloud, update your current infrastructure, or develop new software solutions, we can help you achieve your goals.
Backup & Business Continuity
At Impact IT Solutions, we believe that disaster recovery is a critical component of any business continuity plan. That's why we offer comprehensive backup and business continuity solutions designed to get your business up and running quickly in the event of a disaster. Our team of experts can help you develop a customized backup strategy that meets your specific needs, and we can also provide on-site and remote technical support to ensure that your business is always running smoothly.
Infrastructure Solutions
Our team of experts can help you design and implement customized infrastructure solutions that meet your specific needs. From desktop and laptop support to network and data cabling, we can help you optimize your infrastructure for maximum performance and reliability. Whether you're looking to update your current infrastructure or build a new one from scratch, we can help you achieve your goals.
Software Development
Our in-house software development team is dedicated to building customized solutions that meet your specific needs. From CRM and ERP systems to mobile apps, we can help you develop software solutions that drive innovation and growth within your industry. Our team of experts is well-versed in the latest software development tools and technologies, and we can help you achieve your software development goals.
Web Design
At Impact IT Solutions, we believe that a well-designed website is critical to the success of any business. That's why we offer comprehensive web design and development services designed to help you build a website that drives traffic, improves conversions, and strengthens your brand. Our team of experts can help you design and develop a website that meets your specific needs, and we can also provide ongoing maintenance and support to ensure that your website remains secure and up-to-date.
Security & Communications
At Impact IT Solutions, we believe that security and communications are critical components of any business. That's why we offer comprehensive security and communications solutions designed to help you protect your business, your employees, and your customers. From CCTV security cameras to door entry systems, we can help you design and implement customized security solutions that meet your specific needs. Our team of experts is well-versed in the latest security and communications technologies, and we can help you achieve your security and communications goals.
Why Choose Us
So why choose Impact IT Solutions? With over 18 years of experience and a team of knowledgeable and friendly experts, we are dedicated to providing top-notch IT support and services to businesses like yours. We are a Microsoft Gold Partner, and we have earned numerous certifications, including ISO27001 and ISO9001. We are also committed to providing proactive IT support and account management, and we understand the importance of building strong relationships with our clients.
Find Out More
If you're interested in learning more about our IT services and how we can help your business thrive, please get in touch. We'd be happy to answer any questions you may have and provide more information about our services.
Overall Impression
Impact IT Solutions has received overwhelmingly positive reviews, with the majority of reviewers giving them a 5-star rating. The company's support team, including Mike Sullivan, Mike Isaacs, Jed Ward, Nancy, and Dave, have been praised for their professionalism, knowledge, and friendly approach.
Support and Efficiency
Reviewers have praised Impact IT's quick response times and efficient issue resolution. They have been described as "extremely helpful and efficient, " with a "wonderful team" that is "hugely supportive" and "technically equipped."
Website Development and Design
Several reviewers have praised Impact IT's website design and development services, describing them as "amazing, " "brilliant, " and "excellent." The team has been commended for their understanding of clients' desired outcomes and for making the process "simple and easy."
Expertise and Knowledge
Impact IT's team has been praised for their expertise and knowledge in their field, with reviewers describing them as "real experts" who are "very knowledgeable" and "easy to talk to."
Negative Comments
However, one reviewer expressed disappointment with the support team, stating that they would answer the phone but not resolve issues, with only one engineer (Mike Sullivan) being knowledgeable.
