Quality Service, Competitive Prices, and a Commitment to Excellence
Here at S.Macfarlane Plumbing & Heating, we are a local, family-run business based in Carlisle, Cumbria, UK. We pride ourselves on providing excellent customer service and a high standard of workmanship in all aspects of plumbing, heating, and boiler installation. Our goal is to provide a professional, reliable, and efficient service that meets the unique needs of each and every customer.
Our Services
We offer a wide range of services, including central heating flushing, boiler installation, boiler servicing, plumbing, and bathroom installation. Our team of experienced engineers are fully qualified and GAS SAFE registered, ensuring that all work is carried out to the highest standards. We are committed to providing a personalised service that meets the unique needs of each customer, and we take pride in our ability to offer competitive prices without compromising on quality.
Central Heating Flushing
We understand the importance of maintaining a healthy central heating system, which is why we offer extensive central heating flushing using the magnacleanse system from ADEY. This system uses powerful chemicals and cleaners to remove sludge and debris from the system, ensuring that it runs efficiently and effectively. We also offer the magnacleanse prior to boiler installation, ensuring that the system is clean and free from debris before installation of a brand new boiler.
Aftercare
We believe that aftercare is an essential part of maintaining a healthy central heating system. That's why we use inhibitors from fernox, adey, and sentinel, and fit the TF1 Omega filter from Fernox. These products provide the best overall package for cleaning and protecting systems, ensuring that your system runs smoothly and efficiently for years to come.
Why Choose Us?
At S.Macfarlane Plumbing & Heating, we pride ourselves on our commitment to customer service, quality workmanship, and competitive pricing. We are a local, family-run business that takes pride in every job, no matter how big or small. We do not subcontract any work, and we are fully insured with public liability insurance and GAS SAFE registration. Our engineers are fully qualified and experienced in all aspects of plumbing, heating, and boiler installation.
Overview of Customer Reviews
General Impression
The reviews are overwhelmingly positive, with all customers giving 5-star ratings and praising Scott's professionalism, efficiency, and friendly demeanor.
Highlights of Scott's Services
- Prompt Response and Arrival: Many customers praised Scott's prompt response to their calls and his ability to arrive on time or even earlier than scheduled.
- Professionalism and Friendliness: Scott is consistently described as friendly, helpful, and professional in his interactions with customers.
- Efficient Work: Customers appreciated Scott's efficiency in completing tasks, including fixing issues quickly and working in a clean and tidy manner.
- Reasonable Prices: Several customers mentioned that Scott's prices were reasonable, and they appreciated the value for money.
- Knowledge and Expertise: Scott's knowledge and expertise in his field were highlighted by several customers, who appreciated his ability to diagnose and fix complex issues.
Specific Examples of Good Service
- Boiler Installation: Scott successfully installed new boilers for several customers, who praised his work and attention to detail.
- Leak Repair: Scott efficiently fixed leaks for several customers, including one emergency situation where he arrived the same day to fix a leaking boiler.
- Small Jobs: Scott was also praised for his willingness to take on small jobs, such as fixing a sink and toilet, and for his helpful advice on related issues.
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