Protecting Your Home, One Boiler at a Time
Here at Stuart Kennedy Heating, we pride ourselves on delivering a high-quality, customer-focused service to the people of Dumfries and the surrounding areas. Established in 1989, our company has grown into a trusted and well-established local business, with a loyal customer base and a team of fully qualified, Gas Safe registered engineers.
Our Services
We offer a comprehensive range of central heating installation, servicing, and maintenance services, designed to provide our customers with peace of mind and protection from the risks associated with faulty or poorly maintained appliances. Our team has extensive industry experience in maintenance and breakdown services of all water and gas systems, installation of central heating systems, LPG installations, repair and maintenance, and 24-hour emergency call-outs for our contract customers. We also provide landlord's reports and gas safety checks, ensuring that all our customers comply with the relevant regulations and standards.
Our Commitment to Quality
At Stuart Kennedy Heating, we are committed to training our employees effectively and strive to achieve industry quality accreditations to ensure that our customers receive the best in both our people and service. All of our engineers are registered with Gas Safe, and we are dedicated to providing a high-quality service that meets the needs of our customers. Our annual Maintenance Contract provides our customers with peace of mind, ensuring that their boilers and gas appliances are inspected and serviced regularly to prevent breakdowns and expensive repairs.
Our History
With 29 years of experience as a trained gas engineer, proprietor Stuart Kennedy started the company in 1989 after training and serving an apprenticeship with British Gas. Since then, we have grown into a well-established and trusted local business, with a loyal customer base and a team of fully qualified, Gas Safe registered engineers. Our commitment to quality, customer service, and industry excellence has earned us a reputation as a leading provider of central heating installations, servicing, and maintenance services in Dumfries and the surrounding areas.
Overview of Reviews
This summary covers 10 reviews from various customers who have had experiences with a company providing plumbing and heating services. The reviews cover a range of ratings, from 1 to 5 stars, and highlight both positive and negative aspects of the company's services.
Positive Experiences
- Prompt Response and Quality Service: Some customers praised the company's quick response to their issues, with technicians arriving promptly and providing quality service. They appreciated the professionalism and value for money.
- Friendly and Tidy Service: A few reviewers commended the company's friendly and tidy service, with technicians taking the time to explain issues and provide solutions.
Negative Experiences
- Lack of Professionalism: A few customers expressed disappointment with the company's professionalism, citing rushed services and a focus on making money rather than providing quality service.
- Poor Office Staff and Communication: Some reviewers experienced poor communication and rudeness from office staff, leading to frustration and dissatisfaction.
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