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Traditional hospitality, Victorian charm and first-class service

A Victorian Heritage, Modern Luxury

Nestled amidst the vibrant Llandudno promenade, The Imperial Hotel boasts a rich Victorian heritage and contemporary elegance. Winner of Visit Wales' prestigious Gold Award in 2018, this esteemed four-star hotel offers breathtaking views of the Irish Sea and unparalleled hospitality.

Experiencing The Imperial Difference

Step into a bygone era within the elegant confines of the hotel's public areas, adorned with intricate plasterwork, period furniture, and warm lighting. 98 spacious bedrooms and four luxurious suites provide a peaceful sanctuary, each featuring modern amenities and stunning vistas.

Culinary Delights and Leisure Activities

Indulge in fine dining at Chantrey's, renowned for its exquisite cuisine and impeccable service. For a more relaxed dining experience, The Terrace offers a welcoming atmosphere with delicious dishes and panoramic sea views.

Beyond its exceptional rooms and dining experiences, The Imperial Hotel offers a range of leisure activities to enhance your stay. Enjoy a rejuvenating massage at The Spa, explore the nearby coastal path, or indulge in various water sports at the nearby beach.

Tailored Services for Every Guest

The Imperial Hotel caters to diverse needs, offering dedicated facilities for guests with disabilities and a comprehensive loyalty program. The attentive and multilingual staff are committed to exceeding expectations and ensuring a memorable stay for every guest.

Explore the Enchanting Surroundings

Located on the picturesque Llandudno Promenade, The Imperial Hotel provides a perfect base for exploring the vibrant town. Discover the rich history of Llandudno at the Great Orme Museum, encounter wildlife at the Llandudno Zoo, or ascend the iconic Great Orme for breathtaking panoramic views.

Reviews
Positive: The hotel's excellent location, friendly staff, and high-quality facilities were major positives for most guests.
Negative: Some guests experienced issues with outdated facilities, slow service, and poor food quality, which detracted from their stay.

Location

Several reviewers praised the hotel's location, noting that it is close to the train station, beach, and promenade. The hotel's proximity to local amenities and attractions was described as excellent, with many reviewers stating that it is easily walkable.

Staff

The staff at the hotel were consistently praised for their friendly and helpful nature. Many reviewers commented on the excellent service they received from the front desk, restaurant, and other staff members.

Rooms

Some reviewers praised their rooms, noting that they were large and well-appointed. However, others felt that the rooms were dated and could benefit from renovation. The furniture and decor were also criticized by some reviewers.

Facilities

The hotel's facilities, including the pool, sauna, and steam room, were generally well-received. The buffet breakfast was praised by many reviewers, with some mentioning that it was of exceptionally high standard.

Challenges

A few reviewers experienced issues with their stay, including waiting ages for food to arrive, finding the staff slow to respond, and encountering outdated facilities. However, these issues were not universal and were not experienced by all guests.

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