Building Solutions, Fostering Relationships
Who We Are
Skyline Heating Services is a family-run business based in the South West of England. We are dedicated to providing our customers with reliable, professional heating solutions that are tailored to their individual needs. With a wealth of experience and a focus on exceptional customer service, we are committed to keeping your home warm and comfortable all year round.
Our Mission
Our mission is to provide our customers with:
- Quality: We only install and service high-quality appliances from trusted manufacturers.
- Efficiency: We prioritize energy-efficient solutions to save you money on your energy bills.
- Transparency: We provide clear and upfront quotes with no hidden costs.
- Customer Care: We are committed to providing outstanding customer service and ensuring your complete satisfaction.
Our Services
We offer a comprehensive range of services, including:
- Boiler installation and repair: We are specialists in all major boiler brands and can provide comprehensive repairs and installations to ensure your heating system is operating efficiently.
- Central heating servicing: Regular servicing is essential to prevent breakdowns and ensure your heating system runs smoothly.
- Underfloor heating: We can install, repair, and maintain underfloor heating systems for comfortable and efficient home heating.
- Thermostat and control systems: We can install and configure smart thermostats and controls to give you greater control over your heating system.
Our Values
At Skyline Heating Services, we believe in:
- Integrity: We uphold the highest ethical standards and maintain total transparency in our dealings with our customers.
- Professionalism: We are dedicated to providing a reliable and efficient service from initial inquiry to completion of the job.
- Customer Focus: Our customers are our priority, and we are committed to exceeding their expectations.
- Environmental Responsibility: We choose energy-efficient appliances and promote sustainable practices.
Our Promise
When you choose Skyline Heating Services, you can expect:
- A personalized approach to your needs
- Upfront and transparent communication
- Skilled and experienced engineers
- High-quality workmanship
- Efficient and timely service
Poor Workmanship and Misleading Practices
Skyline Heating of Calne has received numerous negative reviews, primarily due to their poor workmanship and misleading practices. Customers have reported that their work needs to be ripped out and restarted due to incorrect pipework installation, inadequate insulation, and failure to use proper clips. Additionally, the company has been accused of making false representations to extract money from customers, pressure tactics, and refusal to provide cost breakdowns.
Mixed Experiences
However, some customers have reported positive experiences with the company. They have praised the speed of service, helpfulness, and quality workmanship. Some have appreciated the advice provided by the engineers, who were knowledgeable and professional.
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