Quality Workmanship, Excellent Service, Every Time.
Big Phil Computers is a family-run business serving the local community of Guildford and surrounding areas. Founded on a passion for technology and a desire to provide exceptional customer service, we offer a comprehensive range of computer and mobile device repair, upgrade, and maintenance services.
Our Expertise
With over four decades of experience in the industry, owner and founder Big Phil has a wealth of knowledge and expertise in all aspects of computer hardware, software, and networks. Our team of skilled technicians are highly trained and certified, ensuring you receive exceptional service every time.
Comprehensive Services
We offer a wide variety of services, including:
- Hardware & Software Repair: From motherboard issues to screen replacements, virus removal to data recovery, we can solve any technical problem you encounter.
- Networking & Security: We can configure and secure your home network, troubleshoot connectivity issues, and provide ongoing security protection.
- Device Upgrades & Replacements: We can help you choose the right hardware and software upgrades to enhance your computer's performance or suggest reliable replacements when necessary.
- Remote Support: We offer convenient remote support services for minor issues or routine maintenance.
- New Computer & Network Installation: We can build and install a new computer tailored to your needs, or assist with setting up your new network or hardware.
Why Choose Big Phil Computers?
- Family-run and friendly: We pride ourselves on providing personalized and approachable service to all our customers.
- Prompt and efficient: We understand the urgency of technical issues and strive to offer a 4-hour response time wherever possible.
- Competitive rates: We believe in transparency and offer competitive pricing for all our services.
- Experienced and certified technicians: Our team has the knowledge and skills to tackle any technology challenge.
We are committed to providing our customers with reliable, trustworthy, and personalized computer repair and support services. Contact us today to discuss your needs and let us help you get the most out of your technology!
Overview
The reviews presented here are all 5-star ratings from various customers who have had positive experiences with their interactions with Phil, the owner of a small computer repair business. The customers praised Phil's years of experience, knowledge, and expertise in his field, as well as his friendly and helpful demeanor.
Phil's Commitment to Service
Phil's commitment to providing excellent service is evident in the reviews. He is described as being available 24/7, even on weekends, which is particularly helpful in cases of emergency. He takes the time to explain everything clearly and patiently, making his customers feel comfortable and confident in his abilities.
Personal Touch
Many of the customers praised Phil's friendly and chatty nature, mentioning that they enjoyed chatting with him while their devices were being repaired. One customer even received a mini-tour of Phil's "purple palace" while waiting for files to transfer. This personal touch adds to Phil's overall excellent reputation.
Technical Expertise
Phil's technical expertise is also highlighted in the reviews. He is able to fix complex issues and provide advice and guidance to his customers. He is knowledgeable about a range of devices and software, and is able to work on a variety of problems, from viruses to faulty hardware.
Personal Recommendations
Many of the customers explicitly recommend Phil and his business to others, stating that he is the "best" or "only" person to go to for their computer repair needs. They emphasize the excellent value for money, the prompt and friendly service, and the high-quality work that Phil provides.
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