At Letting Solutions, we pride ourselves on being West Lothian's leading independent Letting Agent, providing a comprehensive range of services to meet the diverse needs of both tenants and landlords. Our team of experts is dedicated to delivering exceptional customer service, ensuring that every interaction with us is a positive and hassle-free experience.
Our Story
With over 20 years of local experience, we have built a reputation for providing innovative and tailored solutions for our clients. Our team is comprised of professionals who are passionate about the property industry and strive to stay ahead of the curve when it comes to market trends and regulations. Whether you're looking to rent or let a property, our goal is to provide you with a seamless and stress-free experience.
Our Services
We offer a wide range of services designed to cater to the unique needs of both tenants and landlords. For tenants, we provide access to a vast portfolio of properties, expert advice on the letting process, and a 24/7 helpline for any concerns or queries. For landlords, we offer a comprehensive property management service, including marketing, tenant sourcing, rent collection, and maintenance and repair management. We also provide a range of additional services, including free rental valuations, property marketing, and virtual tours.
Our Expertise
Our team is comprised of SafeAgent qualified property advisers, ensuring that you receive the highest level of expertise and professionalism. We are also proud to have won several prestigious awards, including the Gold Award for Tenants in the UK's most esteemed property industry awards, the ESTAS. Our commitment to excellence is evident in everything we do, from our attention to detail to our dedication to providing exceptional customer service.
Our Mission
At Letting Solutions, our mission is to provide innovative and tailored solutions that meet the unique needs of our clients. We strive to build long-term relationships built on trust, transparency, and a deep understanding of the property market. Our goal is to make the renting and letting process as seamless and stress-free as possible, ensuring that our clients receive the best possible service and outcome.
General Feedback
The majority of reviewers have expressed their satisfaction with the services provided by Letting Solutions, highlighting the company's professionalism, responsiveness, and helpfulness.
Positive Feedback
- Several reviewers have praised the excellent service provided by individual staff members, such as Rebecca, Jo, and Brian, who have gone above and beyond to ensure a smooth and stress-free experience.
- Many reviewers have commended the company's ability to find quality tenants quickly and efficiently, and to handle all aspects of property management with ease.
- Some reviewers have also appreciated the proactive approach taken by Letting Solutions, with regular updates and clear communication throughout the process.
Negative Feedback
- One reviewer has expressed dissatisfaction with the company's handling of inspections, citing lack of communication and unauthorized entry into their flat.
- This reviewer has also mentioned issues with the return of their deposit.
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