We are Reliable, We are Responsive, We are Knowledgeable
adaptIT is a leading Business IT Support company established over 25 years ago. We have a wealth of expertise in all aspects of IT infrastructure, software, app and database development, cloud computing, and smart technology. Our dedicated team works with a diverse range of clients, from accountants to hotels and construction companies, to ensure their technology runs smoothly and efficiently.
Our Approach to IT Support
We understand that every business is different, with unique IT needs. That's why we offer a comprehensive, tailored approach to IT support. Our Platinum Support package provides:
- Unlimited remote support
- Off-site backups
- Managed Firewall and antivirus protection
- 99.5% accurate spam filtering
- Unlimited site visits
- Free IT Infrastructure Health Check
Our Expertise and Services
Our comprehensive IT support services include:
Technical Support & Maintenance
- Remote monitoring with alert systems
- 100% outsourced IT support
- Network design consultancy
- Domain names & cloud email
- Bespoke software development
- Database build & support
- Mobile app development
- Internet Support
- Hardware & software repair & upgrade
- Data recovery & backup
- VoIP & Telephony Support
Security & Surveillance
- CCTV & Surveillance Systems installation and consultation
- Office CCTV systems with crystal clear HD pictures
- Live viewing via screens, computers, tablets, and smartphones
- Partnered with Jablotron alarm systems
Additional Offerings
- Data Archiving & Retention
- Server & Network Management
- Endpoint Security & Data Encryption
- Tablet & Smartphone Support
- Laser & Gel Printer Support
Why Choose adaptIT?
- Unrivaled Customer Service: Our highly skilled technicians provide exceptional personalized care and go above and beyond for every client. Our exceptional customer retention rate is a testament to our dedication.
- Transparent and Affordable Pricing: No hidden costs or surprises, just clear and competitive rates for our Platinum Support package.
- Proactive and Responsive: We understand that IT issues can arise at any time, which is why we offer 24/7/365 support and rapid response times.
- Comprehensive Expertise: Our team has extensive knowledge and experience in all aspects of IT, ensuring you receive holistic and effective solutions.
Overview of IT Services Provided by Adapt
Efficiency and Reliability
The reviewer praises Adapt for making their business more efficient and reliable, in addition to improving usability and safety. This is a significant improvement from their previous in-house IT setup, which was hampered by the retirement of their old technician.
Customer Support
The reviewer is extremely satisfied with the customer support provided by Adapt, stating that any IT problems are resolved quickly and efficiently, often before they even realize it. This level of support is particularly valuable in a busy business environment.
Recommendation
The reviewer strongly recommends Adapt's IT services, highlighting their reliability and efficiency. They express their gratitude for the support they have received.
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