Experience the Best of Estate Agency with a Human Touch
Passionate about Property and Building Lasting Relationships
Cobblestone Estates stands apart as a leading independent estate agency in Ashford, built on a foundation of unwavering passion for property and a genuine desire to cultivate lasting relationships with our clients. Founded on the principle of providing unparalleled personal attention and tailored guidance, we've built a reputation for exceeding expectations and delivering outstanding results.
Customised Solutions for Every Client
Whether you're looking to buy, sell, rent or manage a property, our experienced and dedicated team of estate agents will work closely with you to understand your unique needs and aspirations. We take the time to listen, assess your situation, and offer tailored solutions that perfectly align with your goals.
Buying & Selling
- Comprehensive market analysis and valuation
- Expert negotiation & marketing strategies
- Comprehensive legal and financial guidance
- Competitive commission rates
- Bespoke property search or selling experience
Renting & Letting
- Extensive tenant screening and referencing processes
- Comprehensive property management solutions
- Guaranteed rent payment protection
- Dedicated property maintenance and repairs
Additional Services
- Independent valuations for residential and commercial properties
- Virtual property tours and marketing materials
- Property search and advisory services
- Access to a network of trusted legal and financial professionals
A Human Touch in a Modern Market
At Cobblestone Estates, we believe in maintaining a human touch in the often-digitalized world of estate agency. We prioritize open communication, personalized interactions, and a genuine interest in your needs. We'll guide you through the process every step of the way, ensuring a smooth and efficient experience.
Join us on your property journey and experience the Cobblestone Estates difference!
Poor Customer Service and Negative Experiences
Several reviewers have expressed their dissatisfaction with Cobblestone Estates, citing poor customer service and negative experiences. They have reported being treated unprofessionally, with some stating that they were not given the attention they deserved, while others were cancelled on at the last minute.
Disorganized and Rude Staff
Reviewers have described the staff as disorganized and rude, with some stating that they were given excuses and pushed to make decisions without being provided with the necessary information. In one instance, a reviewer was cancelled on and then rescheduled, only to be cancelled again without prior notice.
Poor Condition of Properties
Some reviewers have spoken about the poor condition of the properties they viewed or lived in. One reviewer mentioned that the property they rented was infested with mold and had faulty toilets, while another stated that the carpet was chipping away and not their fault.
Scams and False Promises
Two reviewers have reported being scammed by Cobblestone Estates, with one stating that they were never given their deposit back after deciding not to go through with a rental agreement. Another reviewer claimed that they were targeted and scammed out of 1,000, with the company refusing to refund their deposit.
Positive Reviews
However, there were several positive reviews, with reviewers praising the professionalism and helpfulness of the staff. They have stated that their agents were always available to answer questions and provide guidance throughout the transaction process.
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