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Charizma is an independent, ambitious, and distinctive hair salon located in the charming village of Pontyclun, which is just 10 miles away from Cardiff. Our salon is recognised for its unwavering dedication to delivering outstanding cut and colour techniques tailored for each individual. Charizma is proud to be a Sassoon Professional Partner Salon. This esteemed affiliation provides independent progressive salons like ours with the opportunity to offer clients exquisite hairstyles crafted by highly skilled professionals using premium Sassoon products and training.

Each member of the Charizma team has undergone rigorous training at the prestigious Sassoon Academy London, passing courses on cutting and colouring techniques. Furthermore, every team member attends annual sessions to study the latest Sassoon Collections. This ensures that our clients can trust in the proficiency and up-to-date knowledge of our staff in delivering the highest quality of work.

The Charizma team encompasses stylists and technicians with flourishing backgrounds who have honed their craft and comprehend the scientific principles underpinning their work. Together, we are devoted to providing exceptional service and transformational looks for every client that align with their lifestyle and personality.

Our Team

*Leigh, Owner*:

Leigh, the owner of Charizma, embarked on her journey in the hair industry over fifteen years ago after qualifying in Cardiff. She developed her career internationally and her passion for hair, high standards, and excellence in cutting and colouring techniques led her to Charizma. As an inspirational stylist, Leigh believes that a custom-designed cut and colour can truly revolutionise a client's look.

*Helen, Former Owner*:

For numerous decades, Helen owned the salon before entrusting it to Leigh. She is an innovator and a perfectionist, a reflection evident in the exceptional hair she creates for her clients. Each cut is unique, befitting the individual with a hint of "Helen's Magic", allowing her to craft a transformational hair look that her clients cherish. Helen's unwavering pursuit of high standards enabled Charizma to become a Sassoon Partner Salon fifteen years ago. She resonated with Sassoon's meticulous attention to detail and uncompromising standards in their cutting and colouring techniques.

*Keeley, Stylist*:

Keeley joined the team in 2019 and has since become an integral part of the Charizma family. She has progressed through her NVQ and is now fully trained in Sassoon creative cutting and colouring. Keeley's energy, passion, and dedication enable her to create outstanding hairstyles for clients.

Services

At Charizma, we specialise in offering exceptional services encompassing:

1. Cutting: Our talented team of stylists provides a broad range of cutting services, from classic to contemporary, ensuring each client receives a personalised, top-quality hairstyle.

2. Colouring: We offer a variety of colouring services, such as highlights, balayage, and ombre, ensuring that the client's hair complements their skin tone and style.

3. Styling: Our skilled professionals can create stunning hairstyles for special occasions and everyday wear, from elegant updos to loose waves.

4. Treatments: We provide nourishing hair treatments to restore, repair, and protect clients' hair while maintaining the integrity of each strand.

5. Accessories: Charizma offers a selection of hair accessories to enhance the overall look and allow the client to replicate the style at home.

By choosing Charizma, clients can relax knowing they will receive outstanding services delivered by professionals trained in precision cutting and colouring techniques. We strive to make each visit to our salon a pleasant, memorable, and enjoyable experience that leaves clients feeling confident and radiant.

Reviews
Positive: The majority of reviews praise the salon for its excellent service, friendly staff, and great results.
Negative: Some reviewers report poor customer service, uneven cuts, and disappointing experiences.

Overall Experience

The reviews for this salon are largely positive, with many customers praising the friendly and professional staff, excellent service, and great results. However, there are also some negative comments about poor customer service, uneven cuts, and disappointing experiences.

Praise

The majority of reviews highlight the salon's strong points, including:

  • Exceptional service from the staff, with many reviewers praising their friendly and welcoming nature.
  • Excellent cuts and colours, with many customers reporting that they were thrilled with the results.
  • Impressive attention to detail, with some reviewers noting that the staff took the time to understand their needs and deliver a personalized service.

Negative Comments

On the other hand, there are several reviews that mention negative experiences, including:

  • Poor customer service, with some reviewers reporting that they were treated rudely or dismissively.
  • Uneven cuts, with one reviewer describing a cut that was "the worst cut I've ever had".
  • Disappointing experiences, with one reviewer reporting that they were left looking "awful" after a cut.

Conclusion

Overall, the reviews suggest that this salon is a great choice for those looking for a friendly and professional hairdressing experience. However, it's clear that there have been some poor experiences reported, and it's essential to be cautious and skeptical when reading reviews.

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