Your Partner in IT, Providing Proactive Solutions for your Business
Here at Premier Computer Support, we are the commercial IT specialists & solution providers with more than 20 years of experience in the industry. We use our experience and varied expertise to provide business customers with a range of solutions for their IT systems. We are committed to customer satisfaction and a very high standard of service, a fact attested to by our client retention rate which is in excess of 97%.
Our Story
Celebrating our 25th Anniversary, we have been providing IT support services to businesses in London and surrounding areas. Our commitment to customer satisfaction and high standard of service has earned us a reputation as one of the leading IT support companies in the region. We stay at the forefront of the IT support industry, consistently offering new technology and proactive services; including constant server monitoring and reporting. Our monitoring service is active 24/7 and informs us of the status of our client servers, highlighting any potential areas which may require attention in order to avoid any possible future disruptions.
Our Services
We offer a comprehensive range of services, including IT support, cloud services, and IT consultancy. Our IT support services include 24-hour telephone and remote support, managed IT services, and outsourced IT support. Our cloud services include Office 365, email migration, online backup, virtual cloud servers, and server co-location. Our IT consultancy services include technical audits, network installations, server virtualisation, and IT disaster recovery.
Our Approach
We take a proactive approach to IT support, preempting possible problems to safeguard your computer systems. Our dedicated team of technicians and helpline staff work to provide you with expert implementation and supplementary assistance for new or existing systems and technology. We understand that every business is unique, and we tailor our services to meet the specific needs of your business.
Why Choose Us
Our client retention rate of over 97% is a testament to our commitment to customer satisfaction and high standard of service. We have a team of experienced technicians and a reputation for providing reliable and efficient IT support services. Whether you need help with network infrastructure design, disaster recovery solutions, or simply need someone to manage your IT systems, we are the experts to speak to.
Overview of Reviews
General Impressions
The reviews of Premier Computer Support are overwhelmingly positive, with both reviewers expressing high levels of satisfaction with the services provided.
Improved IT Capabilities
Both reviewers highlighted the significant improvements made to their organisations' IT systems after switching to Premier Computer Support. They noted that the larger capabilities provided by the company allowed for more efficient and effective management of their IT infrastructure.
Long-term Solutions
One reviewer specifically mentioned that Premier provided long-term fixes to solutions, rather than temporary solutions, which resulted in significant cost savings over time.
Recommendations
Both reviewers highly recommend Premier Computer Support to businesses of all sizes, citing the company's ability to improve productivity and IT infrastructure.
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