Repair, Maintain, Protect: Your Roof, Our Priority
We are a team of experienced and independent engineers covering Norfolk and Suffolk, dedicated to providing exceptional customer service and solving your technical challenges with a personal touch.
Established in 1988, we have built a strong reputation for professionalism, integrity, and a commitment to exceeding expectations. We're proud to be a local business, serving our community and delivering reliable solutions to both residential and business customers.
Residential Customers
- Broadband & Wi-Fi: Troubleshooting connection issues, boosting signal strength, network optimization, installations, and upgrades.
- Phone & Electrical: Repairs and installations of phone systems, sockets, and wiring.
- Home Automation: Assistance with smart home technology setup and troubleshooting.
- Technical Support: Guidance on various technical issues, software solutions, and data recovery.
Business Customers
- Broadband & Networking: Consulting on network infrastructure, security audits, and cost-effectiveness improvements.
- Telecom Solutions: Installation, configuration, and management of business phone systems.
- Data & Security: Data recovery and network security solutions.
- Consultancy: Specialized advice on communication and technological solutions tailored to your business needs.
Our Approach
We believe in building strong relationships with our clients through open communication, transparency, and personalized attention. We take the time to understand your unique needs and tailor our services to deliver optimal results.
Our team comprises highly skilled and experienced engineers who are passionate about delivering exceptional customer service. We're committed to:
- Transparency: Clear communication and upfront pricing.
- Integrity: Honest and reliable services.
- Efficiency: Prompt response times and timely completion of projects.
- Customer Focus: A personalized approach to understand and address your needs.
Why Choose Us?
- Local and independent, offering tailored solutions.
- Decades of experience and extensive expertise.
- Unwavering commitment to customer service and satisfaction.
- Competitive rates and transparent billing.
- Friendly and approachable team of engineers.
Overall Experience
The reviewers have had an extremely positive experience with the service, praising the reasonable prices and the quality of the service.
Service Quality
The service has been described as "really good" and "absolutely fabulous", with the reviewers appreciating the helpfulness and problem-solving skills of the service providers.
After-Sales Support
The after-sales support has also been praised, with one reviewer mentioning that it is "wonderful" and that they "cannot recommend highly enough".
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