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Lighting the way since 2003. We always keep the lights on!

Welcome to Netknow Ltd, a computer consultancy company dedicated to providing small businesses with the IT advice and technical support they need to thrive in the modern world. Established in 1998, we have built a reputation for delivering effective and fully realised IT solutions to our clients in Taunton, Somerset, Devon, and beyond. Our approach is centred on understanding your business and its unique needs, enabling us to recommend and install the right IT solutions to help you succeed and gain a competitive edge.

With the rapid advance of technology, it can be challenging for small businesses to keep up and make the most of the opportunities available to them. At Netknow Ltd, we take the hassle out of IT, providing expert consultancy and support services that allow you to focus on what you do best. From office networks, email, file and print serving, and team portals, to network security, anti-virus, firewalls, and virtual private networks, we have the expertise to deliver tailored solutions that meet your needs.

Our commitment to our clients goes beyond the initial installation and implementation of IT solutions. We offer responsive and local support, acting as your in-house IT support team and providing swift phone support, remote help, and on-site assistance as needed. Our support agreements include remote monitoring, ensuring that any issues are identified and addressed quickly and efficiently.

At Netknow Ltd, we recognise the importance of data protection and take your privacy seriously. Our privacy policy outlines the information we may collect and how we use it, and we are committed to safeguarding your personal information.

Our team of experienced professionals are dedicated to providing the highest levels of service and support, and we are proud to have received positive feedback from our clients: "They have been a great help to myself, and my Business with all our computer hardware and software issues I have encountered. I am so grateful that there is always help at the other end of the telephone."

Our Services

At Netknow Ltd, we offer a range of services designed to meet the needs of small businesses, including:

*IT Consultancy*: Our expertise covers all aspects of Business IT, and we provide fully delivered, effective solutions using tried and tested industry technologies. Our consultancy services are tailored to your business needs, providing expert guidance on the technologies and strategies that will help you succeed.

*Office Networks, Email, File and Print Serving and Team Portals*: We provide a range of services to support your office networks, including email, file and print serving, and team portals. Our solutions are designed to be scalable, secure, and reliable, ensuring that your business can operate efficiently and effectively.

*Network Security, Anti-virus, Firewalls and Virtual Private Networks*: We recognise the importance of network security and provide a range of services to protect your business from threats. From anti-virus solutions to firewalls and virtual private networks, we have the expertise to secure your network and data.

*Internet Email, Company Web Sites and External Portals*: Our services include the setup and configuration of internet email, company websites, and external portals. We can provide bespoke website design and ongoing maintenance, ensuring that your online presence reflects your business and its values.

*Backup solutions to protect data*: We provide a range of backup solutions to protect your data and ensure that it is secure and recoverable. Our solutions are tailored to your business needs, providing the peace of mind that your data is safe.

*Microsoft Office 365 Cloud computing Databases and office productivity*: We are experts in Microsoft Office 365 and cloud computing, providing a range of services to support your business. Our solutions include database design and implementation, enabling you to work more efficiently and effectively.

*Broadband setup and configuration*: We provide broadband setup and configuration services, ensuring that your business has the fast and reliable internet connection it needs to operate efficiently.

*Computer servicing and trouble-shooting*: Our computer servicing and troubleshooting services ensure that your computers are running smoothly and efficiently. We can diagnose and fix issues quickly and efficiently, minimising downtime and lost productivity.

*Remote Help*: Our remote help services enable us to provide support quickly and efficiently, no matter where you are located. Our remote monitoring solutions ensure that issues are identified and addressed proactively.

*Web Design*: We provide bespoke website design services, tailored to your business needs. Our solutions are designed to be attractive, user-friendly, and effective, ensuring that your online presence reflects your business and its values.

*Ongoing Website Maintenance*: We provide ongoing website maintenance services, ensuring that your website is up-to-date, secure, and functioning correctly. Our services include search engine optimisation and pay-per-click advertising, enabling you to reach more customers and grow your business.

Reviews
Positive: The customer praises Netknow Ltd for their reliable and helpful service.

Overall Experience

The review highlights a very positive experience with Netknow Ltd, with the customer having dealt with the company for 5 years.

Reliability and Support

The customer praises Netknow Ltd for being a great help with all computer hardware and software issues. The company's reliability is emphasized, with the customer feeling reassured that help is always available at the end of the phone.

Customer Satisfaction

The customer expresses gratitude towards Netknow Ltd, thanking them for their support. The tone of the review is overwhelmingly positive, with the customer clearly satisfied with the service they have received.

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