Come for the food, stay for the atmosphere!
Welcome to The White Willow, a family-friendly pub restaurant located in the heart of Somerset. We're dedicated to providing a warm and welcoming atmosphere, where you can relax and enjoy quality time with friends and family.
Our Story
Our pub is a haven for those seeking a place to unwind and enjoy delicious food and drinks. We're passionate about serving up legendary pub classics with a modern twist, using only the freshest ingredients sourced from local farms and suppliers. Our menu is carefully crafted to cater to all tastes, from naughty nibbles to mighty mains, and our expertly distilled gins, velvety reds, crisp whites, and soft pinks are sure to quench your thirst.
Our Services
At The White Willow, we offer a range of services to make your visit with us as enjoyable as possible. Our pub is open seven days a week, with extended hours on weekends, and we have a dedicated team of staff who are always happy to help. We have a comprehensive menu that caters to all dietary needs, including vegan and gluten-free options, and our award-winning cask ales are perfectly kept and served alongside Somerset cider, a great wine selection, and a range of soft drinks and spirits.
We also have a lovely patio area with an open fire, perfect for those chilly evenings, and an outdoor play area for kids to burn off some energy. And, if you're looking for a special treat, be sure to check out our offers and promotions, including our legendary Sunday Roast and week-day lunch deals.
What We're About
At The White Willow, we're all about creating a warm and welcoming atmosphere, where you can feel at home and enjoy quality time with friends and family. We're committed to serving up delicious food and drinks, and providing exceptional customer service, to ensure that your visit with us is always memorable.
Summary of Reviews for The White Willow Pub
Overall Experience
The overall experience at The White Willow Pub seems to be quite positive, with customers appreciating the friendly staff, pleasant surroundings, and good food quality. However, there are a few instances of dissatisfaction, mainly related to customer service and food presentation.
Positive Feedback
Many customers praised the staff for their welcoming nature and attentive service. Bron, Hermione, and other staff members were particularly mentioned for their excellent service and knowledge of the menu. The food quality was also appreciated, especially the rotisserie chicken and the cheese sauce on chips.
Negative Feedback
A few customers experienced issues with their orders, such as incorrect sides and a lack of care from the staff when this was brought to their attention. There were also comments about the cleanliness of the tables and the atmosphere, with one customer feeling disappointed after a bad experience a few years ago. Another customer mentioned that the staff's excessive use of the term "love" can be quite grating.
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