Delighting audiences with comedy and magic, one trick at a time!
Nestled in the heart of Wood Street Village, The White Hart stands proudly as a cherished local establishment that has been delighting guests for over two centuries. Boasting a rich heritage and welcoming atmosphere, we have reinvigorated this historical building to offer a contemporary dining and social experience.
Our Passion
At The White Hart, we are driven by a deep-seated passion for exceptional food, curated beverages, and warm hospitality. Our team of hospitality professionals, led by experienced entrepreneurs Axel Murrle and Lee Johnson, are dedicated to crafting a memorable experience for every guest. We believe in nurturing lasting relationships through genuine service and a sincere desire to exceed expectations.
A Culinary Journey
Our menu boasts a delectable assortment of dishes crafted from the finest seasonal ingredients. We showcase the finest British produce alongside delectable tapas offerings, all meticulously prepared by our talented chefs. We cater to every taste and dietary preference, ensuring that every guest can find something to savor.
Tailored Experiences
Whether you wish to celebrate a special occasion in our stylish restaurant or enjoy a cozy evening by the fire, our dedicated team can tailor an experience to meet your every need. We offer private dining options for intimate gatherings and can also exclusively hire our entire venue for larger events and functions.
A Warm Welcome Awaits
Whether you are a local foodie, a traveller, or simply seeking a charming escape, The White Hart welcomes you with open arms. Our friendly and attentive staff are always happy to assist you and ensure that your visit is truly enjoyable.
Come discover the vibrant atmosphere and rich heritage of The White Hart. We look forward to welcoming you and creating lasting memories together.The Warm and Inviting Atmosphere of the Pub
The pub has been highly praised for its warm and inviting atmosphere. The staff have been described as having impeccable manners and being friendly. The food has also been described as great, with a refreshing twist that the tip is not automatically added to the bill. This has led to customers leaving bigger tips than they would normally do. The pub has been described as a real gem.
Missed Opportunities and Unwelcoming Atmosphere
However, there have been some negative reviews regarding the pub's atmosphere. Some customers have described it as unwelcoming, especially for those who are not locals. The set-up of the pub, particularly the seating arrangement, has been criticized for not being conducive to small groups coming in for a drink. The presence of a large group that seems to know the staff has made some customers feel like they are walking into a private event. There have been suggestions that the pub could improve its atmosphere and seating arrangement to make it more welcoming to all customers.
Variety in Customer Experiences
The reviews have shown a variety in customer experiences. Some have praised the pub for its friendly staff, great food, and welcoming atmosphere, while others have criticized it for its unwelcoming atmosphere and missed opportunities. The pub has also been praised for its delicious desserts and its vegan options. However, there have been complaints about the passive-aggressive service and the automatic addition of a 12.5% service charge.
Suggestions for Improvement
To improve, the pub could focus on creating a more welcoming atmosphere for all customers, regardless of whether they are locals or not. This could involve rearranging the seating to accommodate small groups and making an effort to engage with all customers. Additionally, addressing the issue of passive-aggressive service and clarifying the service charge policy could enhance the overall customer experience.
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