Your success is our business
At James Paterson & Sons, we are a professional contractor providing all aspects of plumbing and heating services across Scotland. With over 35 years of experience, we have established ourselves as one of Central Scotland's largest plumbing contractors. Our commitment to quality, customer satisfaction, and safety has earned us a reputation as a trusted and reliable partner for some of Scotland's largest house builders.
Our Services
We offer a comprehensive range of plumbing and heating services, including gas installation, plumbing installation, gutter installation, underfloor heating installation, and central heating installation. Our team of experienced professionals is dedicated to providing the highest standards of workmanship, ensuring that every project is completed to the highest level of quality and satisfaction.
Our Clients
We take pride in working with some of the UK's top home development and constructions companies. Our clients trust us to deliver high-quality solutions that meet their specific needs and requirements. We believe in building long-term relationships with our clients, and our commitment to excellence has earned us a loyal client base.
Our Accreditations
We are proud to hold various accreditations that demonstrate our commitment to quality, safety, and customer satisfaction. Our team is constantly updating their skills and knowledge to ensure that we stay at the forefront of the industry. Our accreditations are a testament to our dedication to delivering exceptional service to our clients.
Our Community Involvement
At James Paterson & Sons, we believe in giving back to the community. We are proud supporters of Strathcarron Hospice and the Scott Martin Foundation, two charities that are close to our hearts. We believe that our success is not just measured by our financial performance, but also by the positive impact we have on the communities we serve.
Customer Complaints
Several customers have expressed their disappointment with a particular company and its contractors. A driver for the company was witnessed using a mobile phone while driving, and when confronted, responded with hostility. Another customer experienced issues with a boiler installation, which ultimately led to significant damage to their home. The installation was subpar, and the company failed to properly flush the system, resulting in problems for multiple households in the area.
Positive Experience
On the other hand, one customer had a positive experience with James, a plumber who conducted a job at their residence. James was described as friendly, knowledgeable, and punctual, completing the job quickly and efficiently. His pricing was considered reasonable, and the customer was satisfied with the work done.
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