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GR Heating Ltd, based in Dunbar, East Lothian, is a specialist in renewable and traditional central heating. Our expertise lies in the installation, service, and repairs of Air Source Heat Pumps, Gas, LPG, and Oil central heating systems. With a strong commitment to efficiency and professionalism, we strive to deliver exceptional service to all our clients.
Air Source Heat Pumps
In recent years, Air Source Heat Pumps (ASHP) have become increasingly efficient, offering an excellent alternative to traditional heating systems. While modern condensing boilers have an efficiency of 90-95%, ASHP can provide up to 400% efficiency. This means that for every 1kw of power used, an ASHP can produce over 4kw of heat, making it a highly efficient and environmentally sustainable option.
Gas Services
If your Gas Boiler is over 14 years old, it's recommended by Gas Safe that you consider replacement. A new boiler will not only be more efficient but also more reliable. As Vaillant Mastertech approved engineers, we offer up to a 10-year warranty on Vaillant boilers, ensuring peace of mind for our clients.
Oil Services
Regular servicing of Oil boilers is essential to maintain a clean burn and prevent sooting up, which can rapidly cause problems. At GR Heating Ltd, we offer servicing, repairs, and maintenance for Oil boilers, ensuring they remain in optimal condition.
Underfloor Heating
Underfloor heating is a very efficient and comfortable way to heat your home. It is particularly suitable for renewable heat sources due to its lower input heat requirement of 40-50 degrees. With overlay boards of 16 to 20mm that can be overlaid on existing flooring, there's no need for concrete beds, and the system can be quickly installed and ready for use.
Testimonials
We take pride in our work and are grateful for the positive feedback from our clients. Here are a few testimonials from our satisfied customers:
"Our old boiler stopped working. Gordon came out to check and arranged the replacement very quickly. We were really impressed by his professionalism and efficiency." - EH42, January 2021
"Gordon and Gary installed our oil fired boiler 4 years ago and every year since have serviced it. They are a first-rate company. Debby sends an email every year letting us know when service is due. I cannot recommend this company highly enough. The work is first class." - EH34, April 2021
"Excellent job. Removed old boilermate and boiler, integrated the new system. Commissioned and demonstrated controls. A very professional, reliable company and the installation was done to a very high standard. I would certainly recommend Gordon to my friends and neighbours." - Coatbridge, September 2020
Our Commitment
At GR Heating Ltd, we are committed to delivering a fast and efficient service with no mess left behind. We take the time to explain all aspects of the job, ensuring our clients are fully informed. Our goal is to provide a high-quality service that exceeds our clients' expectations, and we are grateful for the positive feedback we have received.
Lack of Communication and Poor Workmanship
Several reviewers have expressed dissatisfaction with G R Heating's communication and workmanship. Ronnie Shephard, for instance, reports that the company failed to respond to his calls and messages regarding a faulty fan error code in his central heating boiler. Alan Somerville similarly criticizes the company for poor installation, including directing the exhaust towards an old stone wall and failing to insulate the outside drainage pipe. He also complains about the lack of response to his messages, despite the boiler still being under guarantee.
Mixed Experiences with Service
On the other hand, some reviewers have had positive experiences with the company. Scrappy Lee praises Gordon, the service technician, for providing a "fantastic and professional" service, from start to finish. Michal Struzykowski was impressed with the prompt and professional service he received when his central heating system malfunctioned, despite his own careless mistake. Norman Wood commends Gordon for diagnosing the problem over the phone and providing helpful advice.
No-Show and Unprofessional Behavior
Unfortunately, some reviewers have reported unprofessional behavior from Gordon or his team. Olof Johansson was left feeling frustrated when Gordon failed to show up on the agreed-upon schedule, and didn't even bother to respond to Johansson's questions.
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