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Find your perfect car, at the perfect price, with the perfect service

Welcome to R. Smith Autos, a quality used car dealer based in Belfast, County Antrim. We pride ourselves on providing excellent customer service and offering a wide range of cars to suit all budgets. Our commitment to customer satisfaction has built our reputation, and we are proud that our customers recommend us, trust us, and come back to us when they want another car.

Our Services

At R. Smith Autos, we understand that buying a used car can be a daunting task. That's why we strive to make the process as smooth and stress-free as possible. We offer a comprehensive range of services to ensure that you find the perfect car that meets your needs and budget. Our services include:

  • A wide range of quality used cars to choose from, all of which are prepared to a very high standard
  • Competitive pricing and flexible finance options to suit your budget
  • Part exchange facilities to help you get the best deal on your new car
  • Vehicle sourcing services to help you find your dream car
  • VRT calculator to help you calculate the cost of your new car
  • Friendly and knowledgeable staff to guide you through the buying process

Our Commitment to You

At R. Smith Autos, we are passionate about delivering a high-quality service and building trust with our customers. We believe in being transparent and honest in all our dealings, and we are committed to providing you with the best possible experience. Our staff are knowledgeable and friendly, and we will do everything possible to ensure that you find the perfect car for you.

Our Standards

We are proud to say that our standards are second to none. We are authorised and regulated by the Financial Conduct Authority, and we work with a number of carefully selected credit providers to offer you flexible finance options. We are committed to providing you with the best possible service, and we will do everything possible to ensure that you are completely satisfied with your purchase.

Reviews
Positive: The positive comments praise the dealer's staff, particularly Robert and Gary, for their helpful and friendly service, which made the buying experience smooth and hassle-free.
Negative: The negative comments criticize the dealer for selling cars with defects and failing to follow through on promises, as well as providing poor customer service, including laughing at customers and hanging up on them.

Dealer Experience

The reviews highlight a mixed bag of experiences at Smith Autos. On the positive side, some customers have had an exceptional experience, praising the staff for being helpful, friendly, and efficient.

Positive Aspects

  • The staff, including Robert and Gary, have been commended for their excellent service, with some customers feeling that they went above and beyond to ensure their satisfaction.
  • The dealer has been credited with providing a smooth and hassle-free experience, with customers praising the speed and ease of the buying process.

Negative Aspects

  • Unfortunately, some customers have had a disappointing experience, citing issues with the condition of the car and a lack of follow-through on promises made by the dealer.
  • There have been complaints about the dealer's customer service, with some customers feeling that they were treated poorly or dismissively.
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