Your Property, Our Priority
Here at NSW Properties, we're a forward-thinking, family-run estate agency with a modern approach to selling and renting property. We pride ourselves on providing impeccable customer service, more personal attention, and highly qualified professional people to guide you through the process of buying, selling, or renting your home.
With years of experience in the industry, our team of experts understands the local market and is dedicated to providing tailored solutions to meet your unique needs. Whether you're looking to buy, sell, or rent a property, we'll work closely with you to ensure a smooth and stress-free transaction.
Our Services
We offer a comprehensive range of services to cater to all your property needs. From residential sales and lettings to commercial property management and auctions, we've got you covered. Our innovative approach includes 360° tours, aerial footage, and online services to showcase your property in the best possible light.
Our commitment to excellence is reflected in our impressive track record of success, with a reputation built on trust, integrity, and exceptional customer service. We're proud to be members of various industry associations, ensuring that our standards and practices are always up-to-date and of the highest quality.
Why Choose Us
So, why choose NSW Properties to sell or let your property? For starters, we guarantee 100% of your rent on time, every time. We also offer a unique Reward scheme, saving you hundreds each month across a range of businesses. Our expert team will work tirelessly to ensure your property is marketed effectively, with local and regional advertising, listings on all major portals, and impressive brochures showcasing your home in its best light.
Meet the Team
Our team of highly qualified professionals is dedicated to providing exceptional service and expert guidance throughout the process of buying, selling, or renting your home. With years of combined experience in the industry, we're confident that our team can make a real difference in your property journey.
Testimonials
Don't just take our word for it! Our satisfied clients have kind words to say about our services. From sellers who achieved their asking price to landlords who appreciate our attention to detail, our testimonials speak for themselves.
Overall Experience
The reviews highlight a mixed bag of experiences with NSW, with some customers expressing satisfaction with their services, while others have had negative encounters.
Positive Experiences
Some customers have reported positive experiences with NSW, including:
- Communicative and Friendly Staff: Tom Marriott had a fantastic experience with NSW, praising their communicative and friendly staff. Kath Vincent and Jon Birch also commended the professionalism and responsiveness of the NSW team.
- Good Customer Service: Some reviewers, like Jon Birch, have reported receiving excellent customer service from NSW.
Negative Experiences
However, several customers have reported negative experiences with NSW, including:
- Unresponsive and Unhelpful Staff: Many reviewers have expressed frustration with NSW's unresponsive and unhelpful staff, including Ellie Matthews, Callum Goulding, Mike Walsh, and Kat.
- Poor Handling of Issues: Some customers have reported that NSW failed to address their concerns, such as damp problems, internet outages, and hot water issues, in a timely and satisfactory manner.
- Disputes over Deposit Refunds: Multiple reviewers have reported difficulties in getting their deposits refunded, with some experiencing delays and disputes over the amount owed.
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