Your satisfaction is our priority!
Here at the Wych Elm, we are proud to be a traditional pub at the heart of the community in Burntwood. Our team is dedicated to providing a warm and welcoming atmosphere, where friends and family can come together to enjoy delicious food, refreshing drinks, and great company.
Our Story
Our beautiful pub has a long history, and we're proud to continue the tradition of serving up warm hospitality and great food to our customers. We believe that the pub is more than just a place to grab a quick bite or pint - it's a hub of the community, where people can come together to relax, socialise, and make memories. That's why we're dedicated to providing the best possible experience for all of our customers, whether you're popping in for a quick lunch or staying for a whole evening.
Our Services
At the Wych Elm, we offer a wide range of services to make your visit with us as enjoyable as possible. From our delicious menus, featuring all your favourite pub classics, to our extensive range of drinks, including smooth cask ales, lagers, wines, and spirits, we've got everything you need to make your visit with us a success. We also have a number of big screen TVs, perfect for catching up on the latest sports action or watching the game with friends. And, if the sun is shining, why not make the most of our large patio area, where you can enjoy a drink or two outside with friends?
What We Offer
We're proud to offer a range of services to make your visit with us as enjoyable as possible. These include:
- Delicious food, featuring all your favourite pub classics
- An extensive range of drinks, including smooth cask ales, lagers, wines, and spirits
- Big screen TVs, perfect for catching up on the latest sports action or watching the game with friends
- A large patio area, where you can enjoy a drink or two outside with friends
- A warm and welcoming atmosphere, perfect for relaxing with friends and family
Join Us
So why not come and join us here at the Wych Elm? We can't wait to welcome you through our doors and show you what we're all about. Whether you're looking for a quick bite, a relaxing drink, or just a warm and welcoming place to socialise with friends, we've got everything you need. So come on down, and let us take care of you.
Staff and Service Issues
A significant number of reviewers expressed disappointment and frustration with the staff and service at the Wych Elm. They reported being treated rudely, ignored, or dismissed by the staff, and some even accused them of being under the influence of drugs. The managers' behavior was also criticized, with some reviewers claiming they were unprofessional and defensive.
Food Quality and Presentation
Several reviewers criticized the food quality and presentation, stating that it was subpar, cold, or undercooked. Specifically, the roast potatoes, prawns, and bread were mentioned as being unacceptable. Some reviewers also mentioned that the food was overpriced, with one reviewer stating that it was worth only a fraction of what they paid.
Christmas Day Disasters
Many reviewers shared horror stories about their Christmas Day experiences at the Wych Elm, citing issues with food, service, and overall atmosphere. Some reviewers reported waiting for extended periods for food, only to find it was either missing, frozen, or cold.
Positive Experiences
On the other hand, a few reviewers had positive experiences at the Wych Elm, praising the friendly bar staff, lovely food, and well-presented dishes.
Be the first to review The Wych Elm.
Write a Review
