Delivering a capital flooring service, to the capital.
At Capital Carpets & Flooring, we take pride in being a family-run business that has been delivering exceptional flooring services to the capital city of London since 1988. Our team of experts, led by Contracts and Operations Manager Richard Stannard, has a collective experience of over 40 years in the industry. With a portfolio that spans from large-scale commercial to domestic flooring projects, we have earned a reputation for providing bespoke flooring solutions that meet the unique needs of our clients.
Our Services
We understand that every client has a distinct vision for their space, and that's why we offer a bespoke flooring service, from consultation to installation. Our team will work with you to create a flooring solution that not only meets your aesthetic requirements but also fits your budget. Whether you're looking for comfort, soundproofing, or style, we can advise you on the perfect carpet brand that suits your needs. Our range of carpet brands includes sisal to deep pile, and we're happy to guide you through the selection process.
In addition to carpet, we also offer vinyl and wood flooring solutions. Vinyl is a popular choice for high-traffic areas, such as kitchens and hallways, due to its hard-wearing and wipe-clean properties. We can also provide vinyl options that mimic the look of tiles and wood flooring. For those seeking a more luxurious option, our wood flooring solutions are both stylish and timeless. Our fitters will work with you to create a pattern and stain that suits your taste and achieves your desired effect.
Our Team
Our team is comprised of experienced professionals who are passionate about delivering exceptional customer service. Richard Stannard, our Contracts and Operations Manager, has over 40 years of experience in the industry and has worked with prestigious businesses such as Harrods and Heals. Gloria Raymond, our Head of Sales and Public Relations, brings her expertise from the luxury chauffeur industry to our team. Hayley Miller, our Office Manager, is the face and voice of Capital Carpets, and Cassie Durnell, our Branding and Social Media Consultant, has a wealth of experience in design, styling, and social media.
Why Choose Us
At Capital Carpets & Flooring, we're dedicated to delivering a capital flooring service to the capital city of London. With our extensive experience, expertise, and commitment to customer satisfaction, we're confident that we can meet your flooring needs, whether you're a homeowner, business owner, or contractor. Contact us today to arrange for a consultation and let us help you achieve your desired flooring solution.
Customer Feedback Overview
The feedback from customers reveals a mixed sentiment towards the service provided by the company. The customers who had positive experiences highlighted the excellent customer service, helpful staff, and efficient work done by the fitters.
Positive Feedback
- Excellent Customer Service: Sofia Rees mentioned that the customer service was very good, and the staff were helpful, making it easy to find what she needed.
- Efficient Work: Susan Grossmith praised the fitters for completing her father's kitchen floor fitting with utmost courtesy and efficiency.
- Recommendation: Sofia Rees and Susan Grossmith would definitely recommend the shop and would be going back again.
- Helpful Staff: Leonardo Lopez found Halley and Richard to be good friends and very helpful.
Negative Feedback
- Rating: Leonardo Lopez gave a rating of 1 star, which suggests he had a less than satisfactory experience.
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