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At Cascade Insurance Services Ltd, we're dedicated to providing expert insurance solutions to businesses and individuals across the UK. Our team of experienced and qualified professionals takes pride in understanding the unique needs of each client, ensuring we deliver personalized and tailored insurance products that meet their specific requirements.

Our Services

We offer a comprehensive range of insurance services, including Business Insurance, Care Sector Insurance, and High Value Home Insurance. Our Business Insurance services cater to a wide range of commercial clients, providing essential covers such as Public and Employers Liability, Professional Indemnity, and Commercial Vehicle Insurance. Meanwhile, our Care Sector Insurance services are designed specifically for care agencies, care homes, and domiciliary care providers, ensuring they have the necessary protection to operate with confidence.

For individuals with high-value homes and contents, we provide bespoke insurance products that take into account the unique features and requirements of their properties. Whether it's listed buildings, properties of unusual construction, or unoccupied homes, we have the expertise to create tailored insurance solutions that provide real peace of mind.

Our Values

At the heart of our business are our core values of honesty and integrity. We're passionate about delivering exceptional customer service and ensuring that our clients receive the best possible support and guidance in choosing and maintaining their insurance products. Our team is committed to building long-term relationships with our clients, and we take pride in our reputation for being approachable, knowledgeable, and reliable.

Our Location

Conveniently located in Ashford, Kent, we work closely with clients locally and across the county, including Canterbury, Tenterden, Maidstone, Tonbridge, Tunbridge Wells, and beyond. Our commitment to customer care means that we're always available to provide expert advice and guidance, ensuring our clients receive the support they need, when they need it.

Reviews
Positive: The reviewers praised the company's efficient service, competitive pricing, knowledgeable staff, and personalized service, leading to a high level of customer satisfaction.
Negative: The only negative review mentioned that the company struggled to understand the reviewer's evolving business needs and eventually suggested finding another broker, leaving them uninsured for a number of days.

Overall Impression

The reviews are overwhelmingly positive, with 17 out of 18 reviewers giving 5-star ratings. The reviewers praised the insurance company's swift response, competitive quotations, and excellent customer service.

Efficient Service

Many reviewers commended the company's efficiency, with some mentioning that they received quotations quickly and that the service was hassle-free.

Competitive Pricing

Several reviewers appreciated the competitive pricing offered by the company, with some even mentioning that they were able to secure insurance at a lower rate than expected.

Knowledgeable Staff

The reviewers praised the staff's knowledge and expertise, with many mentioning that they received excellent advice and guidance throughout the insurance process.

Personalized Service

Many reviewers appreciated the personalized service they received, with some mentioning that the staff took the time to understand their specific business needs and provided tailored solutions.

Positive Experiences

The reviewers shared their positive experiences with the company, including successful claims, peaceful minds, and a general sense of security knowing they were well-insured.

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