Protecting Scotland's Families & Businesses for over 45 years
At Laurie Ross, we are proud to have been protecting Scotland's families and businesses for over 45 years. As an independent insurance broker, we take pride in providing a local, open, honest, and transparent service that sets us apart from the rest. With branches across Scotland, including Mount Florida, Partick, Paisley, Rutherglen, Shettleston, Kirkintilloch, Hamilton, and Aberdeen, we are committed to delivering exceptional service to our customers.
Our Mission
Our mission is simple: to provide the right insurance cover that meets your needs, whether you're an individual or a business. We understand that every customer is unique, and that's why we take the time to get to know you and your requirements. With a range of insurance products to choose from, including car, home, van, taxi, business, and travel insurance, we are confident that we can find the perfect solution for you.
Our Services
We offer a wide range of insurance services, including:
- Car Insurance: From young driver insurance to classic car insurance, we've got you covered.
- Home Insurance: Protect your building, contents, or both with our tailored home insurance policies.
- Van Insurance: Whether you use your van for work or play, we'll find the right cover for you.
- Taxi Insurance: As trusted by Scotland's taxi community, we offer public and private hire insurance at an affordable price.
- Business Insurance: From business vehicle insurance to commercial property insurance, we've got the expertise to find the right cover for your business.
- Travel Insurance: Whether you're jetting off on a beach holiday or a UK staycation, we've got the perfect travel insurance policy for you.
What Sets Us Apart
At Laurie Ross, we pride ourselves on our exceptional customer service. With no call centre queues and a friendly face to welcome you into our branches, we are committed to making insurance easy and accessible to everyone. Our branches are open Monday to Friday, 9am to 5pm, and our team of experts is always on hand to answer any questions you may have.
Insurance Services
The reviews focus on the insurance services provided by Laurie Ross Insurance (Partick) office. The clients have shared their positive experiences with the office, praising the staff for their helpfulness, professionalism, and excellent customer service.
Team Effort
The staff at Laurie Ross Insurance (Partick) are commended for their team effort in providing a seamless and efficient service. They are described as friendly, courteous, and knowledgeable, making dealing with them a pleasant experience.
Policy Options
The office is praised for its ability to find the best policy options that meet the clients' specific needs. The clients appreciate the efforts made by the staff to understand their requirements and provide tailored solutions.
Claims Processing
The office is exceptional in its claims processing, with the clients expressing gratitude for the swift and professional manner in which their claims were handled. The staff are praised for their responsiveness, communication, and dedication to ensuring a satisfactory outcome.
Personal Touch
The clients appreciate the personal touch provided by the staff, citing their willingness to listen, clarify doubts, and take the time to address their concerns. This personalized approach has earned the office excellent ratings and recommendations.
Consistency
The office is consistent in its high-quality service, with the clients appreciating the staff's professionalism and communication throughout the process. They have come to expect a high level of service and trust the staff to find the best solutions for their insurance needs.
Positive Feedback
The reviews are consistently positive, with the clients expressing their satisfaction with the service received from Laurie Ross Insurance (Partick). They have praised the staff for their exceptional service, professionalism, and attention to detail.
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