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Trust Us To Keep Your Home Warm and Safe

Connected Gas Heating Ltd is a local family-run business, established in 1999, and based in Castle Eden, Hartlepool. We take great pride in delivering a high-quality service through our friendly and knowledgeable staff. Our services extend to Sunderland, Durham, Hartlepool, and the surrounding areas.

Our team of highly trained Gas Safe engineers is committed to providing a comprehensive range of installation, maintenance, and repair services for heating systems. These services include the installation of full new heating systems, replacement of boilers, servicing and maintenance of heating systems, repairs, and more.

With over 1500 loyal customers and 150 annual installations, we have built a reputation for our industry-accredited expertise, and our dedication to ensuring that our customers receive the best possible service.

Boiler Service

A boiler service is a crucial annual check performed by a Gas Safe engineer. Its primary purpose is to ensure that the boiler is running safely and at its most efficient level. During the service, the engineer will carry out a visual check of the boiler's interior and exterior components, clean any necessary parts, tightness test the surrounding pipework, check for harmful gases, and ensure the boiler is properly ventilated.

A regular boiler service will ensure that your boiler is running at its most efficient level, protecting the warranty, detecting small faults before they become costly repairs, and most importantly, keeping you and your family safe from carbon monoxide poisoning. For landlords, it is a legal requirement to have a Gas Safety certificate, and we work with many landlords and letting companies to ensure their properties are gas-safe checked.

Landlords' Legal Obligations

In accordance with Gas Safety Regulations (1998), landlords are legally obliged to have a Gas Safety certificate on all rental properties, which should be renewed every 12 months. We work with numerous landlords and letting companies, providing Gas Safety checks on their properties and performing any repairs or installations needed. We put you on our service list and send you a reminder each year when the gas check is due to prevent your certificate from expiring.

Boiler Insurance

Our boiler insurance service can give you peace of mind that in the event of a breakdown, the cost of repair is covered, and you have access to expert advice from our engineers 7 days a week. We offer a priority service, with annual boiler service at a reduced cost, cover for all parts for repairs, cover for all call-out and labour costs, and no excess per claim. Call-outs are within 12 hours if contacted before 5 pm and within 24 hours if contacted after 5 pm.

Boiler Installations

Whether it is a full new heating system or a replacement boiler that you need, our team of experts can help. We offer a comprehensive boiler installation service, including the installation of full new heating systems, replacement boilers, servicing, maintenance, repairs, and more.

Reviews
Positive: The reviews praise the company's excellent service, professionalism, and efficiency, as well as its attention to detail and value for money.

Overall Impression

The reviews are overwhelmingly positive, with all reviewers giving 5-star ratings. The common themes that emerge from the reviews are the excellent service, professionalism, and efficiency of the company and its staff.

Praise for the Company

  • Multiple reviewers praised the company's professionalism, responsiveness, and punctuality.
  • The staff were described as friendly, efficient, and respectful of customers' homes.
  • The company's attention to detail and ability to complete jobs quickly and efficiently were also highlighted.
  • Several reviewers mentioned that the company left their homes tidy and did not create a mess.

Exceptional Service

  • Reviewers were impressed with the company's ability to complete complex jobs, such as boiler installations and heating system replacements, quickly and efficiently.
  • The company's staff were described as highly skilled and knowledgeable in their work.
  • Several reviewers praised the company's communication skills, saying that they were kept informed throughout the job.

Value for Money

  • Multiple reviewers mentioned that the company's prices were competitive and offered excellent value for money.
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