Getting you back on the road, stress-free and hassle-free
SJ Cook & Sons Accident Repair Centre is a state-of-the-art repair facility located in Bristol, serving not only the local community but also the Avon and Somerset police and local council. Our well-equipped repair centre has invested in the latest technology, including water-based paint and infrared drying systems, enabling us to provide top-notch repair work efficiently and professionally.
Our expertise in accident repairs, combined with our insurance company and manufacturer approvals, make us the go-to repair centre for vehicles belonging to private individuals, small businesses, and even top manufacturers and insurance companies. At SJ Cook & Sons ARC, we only provide repair work of excellent quality; as evidenced by the British Standard Kite Mark which covers all of our bodywork repairs. Furthermore, our skilled panel and paint technicians are trained to the highest level, having all achieved senior ATA qualifications.
Our Comprehensive Accident Repair Service
In the stressful aftermath of an accident, most people have one thing in mind: getting back on the road in a car restored to its former appearance and functionality, without any hassle or fuss. At SJ Cook & Sons Accident Repair Centre, we offer a comprehensive accident repair service that covers everything, providing repairs and bodywork of the highest standard to mend your car without any disruption to your schedule.
We offer recovery or collection of your vehicle and return it to your home or workplace at your convenience, offering a courtesy car where required - all at no additional cost. From minor car park bumps to major traffic collisions, our team of experts will handle all aspects of the repair process, ensuring that your car is back on the road as soon as possible.
Our Smart Repair Facility
At SJ Cook & Sons ARC, we have a fast-track smart repair facility that efficiently and professionally restores bodywork damaged by minor scrapes and bumps, thereby minimizing the amount of time our customers' cars are off the road. Our smart repair facility uses the latest technology and techniques, allowing us to complete repairs quickly and to the highest possible standard.
Customer Care
Customer care is of paramount importance to us at SJ Cook & Sons ARC. We have a very experienced and friendly team of administrative staff who pride themselves on consistently achieving a high level of customer satisfaction. They will advise and update you regularly throughout the repair process, ensuring you get your vehicle back on the road as soon as possible.
Contact Us
If you'd like to find out more about SJ Cook & Sons ARC, you can get in touch with our team here. We'll be happy to answer any questions and provide a free, no-obligation quote for any work you'd like completing. At SJ Cook & Sons Accident Repair Centre, we are dedicated to providing our customers with the highest possible level of service and workmanship.
Overall Experience
The reviews for this company are mixed, with some customers having a positive experience while others have experienced issues with communication, repair quality, and customer service.
Communication
Some customers have praised the company's communication, with one reviewer stating that they were kept updated throughout the repair process. However, others have reported poor communication, with one reviewer stating that they had to call the company multiple times to get updates on their car's repair status.
Repair Quality
The quality of the repairs has been a major issue for some customers. Several reviewers have reported that their cars were not repaired properly, with issues such as dents not being fixed, parts not being replaced, and the car being returned in a dirty condition.
Customer Service
The company's customer service has also been an issue for some customers. One reviewer reported being "brushed off" when they tried to contact the company to ask about their car's repair status, while another reviewer reported being ignored by the company after reporting issues with their vehicle.
Highlights
- Several reviewers have praised the company's friendly and professional staff.
- One reviewer appreciated the company's willingness to provide a courtesy car while their vehicle was being repaired.
Lowlights
- Several reviewers have reported poor communication and lack of updates about their car's repair status.
- Many reviewers have reported issues with the quality of the repairs, including dents not being fixed, parts not being replaced, and the car being returned in a dirty condition.
- Some reviewers have reported poor customer service, including being ignored or "brushed off" when trying to contact the company.
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