Welcome to Surecar Fishponds, your trusted local garage in Fishponds, Bristol. Founded in 1999, we have been providing comprehensive car care and excellent customer service to the local community for over 20 years.
Our Services
We offer a wide range of services to keep your vehicle healthy and on the road, including:
**MOT Testing
- Obtain your MOT quickly and easily with our convenient testing facilities.
- Benefit from competitive rates and friendly customer service.
- Receive a free quote and explanation if any repairs are required to pass the MOT.
**Servicing
- Regular servicing ensures optimal performance and safety.
- Our experienced technicians use high-quality parts and provide exceptional craftsmanship.
- Maintain your vehicle's value and prevent costly repairs in the long run.
**Repairs
- Our skilled mechanics can handle all types of repairs, from minor repairs like air conditioning problems to complex engine issues.
- We use only genuine parts and offer competitive rates.
- Get a clear diagnosis and transparent quote before any work is started.
**Additional Services
- Diagnostic checks with advanced equipment for swift identification of problems.
- Fleet services for businesses with comprehensive collection and delivery options.
- Air conditioning checks and servicing.
- Suspension, steering, and electrical repairs.
- Engine rebuilds, gearbox repairs, and more.
Our Principles
At Surecar, we are committed to:
- Providing exceptional customer service with a friendly and approachable team.
- Offering competitive prices and transparency on all work.
- Delivering reliable repairs and maintenance that stand the test of time.
- Maintaining open communication and clear explanations throughout the process.
Our Reputation
We take pride in our outstanding reputation built on honesty, reliability, and customer satisfaction. Our clients consistently praise our expertise, professionalism, and commitment to delivering exceptional service.
Contact Us Today!
For trusted car care you can trust, choose Surecar Fishponds. Contact us today for a quote or to book your vehicle in for a service.
Overview of Reviews
The reviews provided are from various customers who have experienced different levels of service at the garage in question. Out of the 9 reviews, 6 are 5-star reviews, and 3 are 1-star reviews.
Positive Experiences
Excellent Service and Staff
Many customers have praised the garage for their excellent service, efficient staff, and transparency about costs. They have reported being satisfied with the work done, including MOTs and repairs, and have appreciated the fair prices.
Great Customer Service
Customers have also commended the garage for their great customer service, citing helpful and informative staff who do not pressure them into buying unnecessary services.
Efficient and Reliable
Some customers have praised the garage for their efficiency and reliability, even going so far as to say that they are better than the main dealer.
Negative Experiences
Miscommunication and Disputes
Three customers have reported negative experiences, citing miscommunication about costs and services, and feeling misled or ripped off. One customer reported being charged a higher price than initially quoted, while another felt that the garage did not provide the service they promised.
Disputes over Work and Costs
These customers have also reported disputes over the work done and the costs involved, with some feeling that the garage was dishonest or untrustworthy.
