A Leading Automotive Dealer in Watford and Hemel Hempstead
Palmers Motor Company is a trusted and established family-run business operating from two conveniently located dealerships in Watford and Hemel Hempstead. With over two decades of experience in the motor industry, we have become a leading provider of new and used cars, exceptional servicing, and expert repairs throughout the Hertfordshire area.
New & Approved Used Cars
We offer a diverse selection of new cars from 8 renowned manufacturers - Peugeot, Citroen, Fiat, Abarth, Alfa Romeo, Jeep, Mitsubishi, and MG. Additionally, we have a wide range of high-quality, approved used cars, all meticulously inspected and offered with a minimum 6-month MOT.
Aftersales Care
Our skilled technicians provide comprehensive servicing, repairs, and MOT work to keep your vehicle running smoothly. From routine oil changes to complex repairs, our dedicated team can handle it all. We also offer a range of service plans to suit your needs and budget.
Strong Customer Focus
Customer satisfaction is our top priority. Our team is dedicated to providing a seamless and enjoyable experience for every customer. We prioritize excellent communication, transparency, and personalized attention throughout the entire process.
Transparent and Convenient Buying
Our online platform allows for a convenient and secure car-buying experience. Browse our extensive inventory, find your perfect vehicle, and reserve it online with just a few clicks. Our online payment system ensures added security and ease.
Why Choose Palmers Motor Company?
- Extensive selection of new and used cars
- Expert servicing and repairs
- Competitive prices and transparent approach
- Strong emphasis on customer service
- Convenient online platform for buying and selling cars
Experience Excellence at Palmers Motor Company today!
Dealership Experience
Disappointing Experience
The majority of reviewers had a disappointing experience with the dealership, citing issues with the sales process, unhelpful staff, and a lack of care for customers' time and satisfaction.
Damaged and Dirty Vehicles
Some reviewers reported receiving new cars with damage and dirt, both inside and outside, and in some cases, the vehicle's documentation did not match the actual car.
Poor Communication
There were reports of poor communication from the dealership, including unresponsive staff, unanswered phone calls, and a lack of follow-up on issues.
Unhelpful Sales Team
Some reviewers felt that the sales team was pushy and unhelpful, trying to sell cars that were out of their budget or not suitable for their needs.
Positive Experiences
However, a few reviewers had a positive experience with the dealership, praising the helpful and professional staff who went above and beyond to ensure a smooth sales process.
Praise for Individual Salesmen
Some reviewers specifically praised individual salesmen, such as Matt and Azat, who were helpful and professional throughout the sales process.
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