Costumes R Us is a leading provider of fancy dress costumes and accessories in the UK. With a diverse selection of costumes for all ages and occasions, we've got the perfect outfit for every event.
Why Choose Costumes R Us?
- Vast Selection: We boast one of the widest selections of fancy dress outfits in the UK, with thousands of costumes to choose from.
- Quality Products: Our costumes are crafted from high-quality materials and construction, ensuring comfort and longevity.
- Secure Online Shopping: Shopping with us is safe and secure with our encrypted payment system.
- Fast Dispatch: Orders placed before midday are usually dispatched the same day, with next day delivery available.
- Exceptional Customer Service: Our friendly and helpful customer service team is always ready to assist you with any questions or concerns.
A Wide Range of Costumes for Every Occasion
Our extensive selection includes costumes for:
- Parties and Events: From elegant formal attire to vibrant themed outfits, we have something for all events.
- Holidays and Festivals: Celebrate in style with our elaborate Halloween costumes, spooky Halloween masks, or festive Christmas outfits.
- Theme Parties: Find the perfect costume for your desired theme, whether it's superheroes, fantastical creatures, historical figures, or popular movie characters.
Shop with Confidence
At Costumes R Us, we are committed to providing our customers with a seamless and enjoyable shopping experience.
- Secure payment methods for peace of mind.
- Clear and concise product descriptions.
- High-quality images to showcase the costumes in detail.
- Helpful customer service representatives to guide you through the process.
Shop with confidence and find the perfect costume at Costumes R Us today!
Poor Customer Service
Several customers have shared their negative experiences with the company, citing poor customer service as the primary issue. Many reviewers have mentioned that they were treated rudely or ignored by staff members, either in person or over the phone. Some have even reported being left with no response to their inquiries or concerns.
Late or Non-Arrival of Orders
Multiple customers have complained about not receiving their orders on time or at all. Some have paid for next-day delivery, only to not receive their items. Others have tried contacting the company, but their concerns were ignored or they were met with silence.
Incorrect or Low-Quality Products
Some reviewers have mentioned receiving incorrect or low-quality products, including costumes that are too small or poorly made. One customer even described a mask as being "okay" but having difficulty wearing it due to its small size and poor craftsmanship.
Miscellaneous Issues
Other customers have reported issues with the company's website, including difficulty navigating the site or ordering online. Some have also mentioned that the company's staff seem to be unfriendly or unhelpful.
Be the first to review Costumes R Us.
Write a Review
