LET'S GET YOU BACK ON THE ROAD
Cambridge Accident Repair Centre is a prestigious vehicle repair bodyshop with locations in Fareham, Southampton, and Havant. Our main aim is to offer our customers and business partners the highest quality vehicle repair and most efficient repair process. We have experienced customer consultants that are here to help, they will guide you through any repair process offering you free and honest advice that is best for you and your vehicle repair.
At all our premises, we have the latest technology, manufacturer-trained staff, multi-manufacturer approvals, insurance and fleet approvals alongside our award-winning customer support team. Our state-of-the-art facilities are equipped to handle a wide range of vehicle repairs, from accident repair to rapid wheel repair, and motorhome repair.
Our Services
Our bodyshop services include accident repair, rapid repair, rapid wheel repair, and motorhome repair. We are an approved body and paint centre, and our team of experts is dedicated to providing exceptional service and quality repairs.
Our accident repair service is our core business, and we pride ourselves on being experts in this field. Our goal is to provide a hassle-free experience for our customers, ensuring that their vehicle is repaired to the highest standard and returned to them as quickly as possible.
Our rapid repair service is designed for smaller repairs that can be completed quickly, often while you wait. We understand that time is money, and our rapid repair service is designed to get you back on the road as soon as possible.
Our rapid wheel repair service is a unique offering that allows us to repair alloy wheels while you wait. Prices start from just 75, and our team of experts is dedicated to providing exceptional service and quality repairs.
Our Commitment to Excellence
At Cambridge Accident Repair Centre, we are committed to delivering an "outstanding experience" to all our customers everywhere. We believe that investment is key to our strategy for success, and we focus on our employees, facilities, and processes to drive our business forward.
We value our customers' feedback and build strong relationships with them. If we fail to meet the standards we set or your expectations of our service, we want to hear from you. Our managing director, Victoria Stringer, is dedicated to ensuring that we continuously improve and deliver exceptional service to our customers.
What Our Customers Say
Don't just take our word for it - our customers rave about our service. From accident repair to rapid wheel repair, our customers appreciate the exceptional service and quality repairs we provide. Check out our testimonials page to see what our customers have to say about us.
Overview
Cambridge Accident Repair Centre in Fareham has received mixed reviews from customers. While some customers have praised the centre's excellent service, others have expressed disappointment and frustration with their experience.
Positive Reviews
Many customers have commended the centre's efficient and personal service. They have praised the centre's ability to keep them updated throughout the repair process, with one customer stating that the service has been "faultless". Others have highlighted the centre's good communication, helpful staff, and high-quality repairs. One customer even mentioned that the boss, Jon, is great and that all workplaces should be like his.
Negative Reviews
On the other hand, one customer had a poor experience. They reported that the centre did not communicate with them, failed to meet the agreed-upon timescale, and returned the vehicle with several faults. Another customer had to wait six months for repairs due to parts being on backorder, and when the repairs were finally completed, some parts fell off and became damaged. This customer also experienced poor communication and had to use the insurance company's complaints department to resolve the issue.
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