At Dragonfly Financial Services, we are committed to treating our customers fairly and ethically throughout their journey with us. We believe in building lasting relationships by understanding your individual needs and providing bespoke advice that empowers you to make informed financial decisions.
1. Transparency and Clear Communication
- We provide clear and concise information about our services and fees.
- We explain the terms and conditions of any mortgage or protection plan in easy-to-understand language.
- We are open and honest about any potential risks and rewards associated with your financial choices.
2. Personalized Service
- Every client is treated as an individual. We take the time to understand your unique circumstances, goals, and financial aspirations.
- We offer personalized recommendations based on your individual needs and financial situation.
- We provide ongoing support and guidance throughout the process, answering your questions and addressing any concerns you may have.
3. Fairness and Impartiality
- We operate with the utmost integrity and transparency in all our dealings.
- We are independent brokers, which means we are not tied to any specific lenders or financial products.
- We compare rates and terms from a wide range of lenders to find the most competitive and suitable options for you.
4. Ethical Mortgage Advice
- We adhere to strict ethical guidelines and regulatory requirements when providing mortgage advice.
- We never incentivize clients to take out unnecessary or unsuitable loans.
- We work to find the most affordable and sustainable mortgage solution for your individual needs.
5. Client-Centric Approach
- We prioritize your needs and goals throughout the process.
- We actively listen to your concerns and aspirations.
- We offer ongoing support and guidance to help you navigate the financial landscape and achieve your financial goals.
6. Adherence to Industry Standards
- We are fully authorized and regulated by the Financial Conduct Authority (FCA).
- We uphold the highest ethical standards and regulatory requirements in our field.
About the Company
Dragonfly Financial Services Ltd is a company that has received consistently positive reviews from its clients.
Service and Expertise
The company is praised for its exceptional service, professionalism, and expertise in financial matters. Clients have reported being extremely happy with the service provided, feeling looked after and supported throughout the process. The team is knowledgeable, and their advice is easy to understand.
Mortgage and Life Insurance Services
Specifically, the company's mortgage and life insurance services have been highly recommended. Clients have reported being guided through the process smoothly, with clear explanations and prompt responses to questions. The team has also been commended for finding the best deals for their clients.
Personal Touch and Communication
One of the standout features of the company is its personal touch and communication. Clients have praised the team for being available to answer questions, providing regular updates, and making the complex process easy to understand.
Recommendations
All of the clients who have reviewed the company have highly recommended its services to others, including family and friends.
