Abbey Lane Financial Associates

Abbey Lane Financial Associates Limited, unfortunately, ceased to trade and is now in liquidation. The company's liquidator, Roderick Graham Butcher of Butcher Woods, was appointed on 21 March 2023. If you have any queries regarding the company, please contact the liquidator's office at Butcher Woods, located at 79 Caroline Street, Birmingham, B3 1UP. You can reach them by phone on 0121 236 6001 or by email at info@butcher-woods.co.uk. Direct your enquiry to Rod Butcher or Ashley Millensted.

Our Services

Abbey Lane Financial Associates Limited acted as an independent financial advisor, providing various products provided by insurance companies. These products include investments and covers, and your investment or cover sits with the respective insurance company. If you have any queries regarding the product or the cover provided, please address them to the particular insurance company providing the product.

Frequently Asked Questions

We understand that you may have questions about the liquidation process and how it may affect your claim. Below are some frequently asked questions that may help address your concerns:

What should I do if I have information about the company?

The liquidator would be pleased to receive from any person any useful information concerning Abbey, which may assist them.

What's the difference between debtors and creditors?

A debtor is someone who owes money to the company. A creditor is owed money by the company.

What should I do if I have a complaint which has not yet been resolved?

Existing complaints will continue to be processed, and you should expect a prompt response. If you remain unsatisfied, please bring your complaint to the attention of the liquidator as above.

Do I need to use a Claims Management Company to make my claim?

No, you can make a claim directly to the company. However, you can also use a Claims Management Company to help you submit a claim. Please ensure you understand the scope of their services and how much it will cost you before agreeing to their service.

If I have a claim, when will I be paid?

The liquidator will assess all claims during the course of the liquidation. No payments will be made until all of the assets have been sold or realised. Currently, we do not have a date for the payment of any claims and we do not know what amount of funds will be available to creditors.

Will the FSCS pay my claim if Abbey does not?

The Financial Services Compensation Scheme (FSCS) may be able to protect consumers when authorised financial services firms fail or stop trading. They can consider whether claims made against these firms are eligible within the rules set by the Financial Conduct Authority (FCA) and pay compensation if the eligibility criteria are met.

What should I do if I am approached by someone saying they work for the company or the liquidators and want to help me submit a claim?

Do not give your details to anyone who approaches you, alleging that they work for the company or the liquidators, as we will not contact you directly.

What should I do if someone has indicated they can ensure I can get a higher claim amount, but I have to pay them a fee first?

The liquidators are under a duty to treat each claim equally. Every claim will therefore be assessed in the same way, irrespective of who submits the claim. Customers do not need to use a Claims Management Company or third party to submit a claim.

Will anyone ask for my bank details?

We will never ask for your account details or security details by phone or email.