Where every individual feels valued, happy and successful
At One Stop Mortgage Shop, we pride ourselves on being one of Northern Ireland's leading mortgage brokers. Established in 1997, we have expanded to multiple locations, including Belfast, Bangor, Ballyhackamore, Lisburn, and Newtownards. Our offices are conveniently located in busy shopping centers, and we offer market-leading opening hours to suit your schedule.
Our Mission
Our mission is to provide expert mortgage advice, ensuring that our clients receive the mortgage product that suits their needs and budget. We take our job very seriously and adhere to all industry regulator's stipulations that customers are to be treated fairly. We believe in transparency and ensure that our clients understand what to expect from our advice. Our professional advisors have the ability to explain complex mortgage options in a way that is easy to understand.
Our Services
We offer a range of mortgage services, including mortgage advice, life insurance, income protection, financial advice, remortgage, and home insurance. Our mortgage options include fixed rate mortgages, variable rate mortgages, flexible mortgages, and buy-to-let mortgages. Our advisors will work with you to understand your financial situation and provide personalized advice on the most suitable mortgage product for your needs.
Our Approach
At One Stop Mortgage Shop, we are not tied to one lender or insurance company, which means we can offer unbiased advice and save our clients even more money. We believe in providing an exceptional customer experience, and our friendly staff are always available to help you through the mortgage process.
Our Values
We value transparency, fairness, and honesty in all our dealings. We believe in building long-term relationships with our clients and providing them with ongoing support and advice throughout their mortgage journey.
Exceptional Customer Service
The reviewers consistently praise the exceptional customer service provided by the staff at One Stop Mortgage Shop. Excellent Communication is a common theme, with reviewers praising the prompt responses to their queries, whether by phone, email, or in person. The staff are described as knowledgeable, helpful, and friendly, making the complex process of buying a house or arranging a mortgage much easier to navigate.
Staff Praise
Individual staff members, such as Dayna, Johnny, Erin, Jonny, and Gemma, are singled out for their exceptional service, with reviewers praising their professionalism, expertise, and dedication to finding the best mortgage deals for their clients.
Positive Experience
The reviewers overall had a positive experience with One Stop Mortgage Shop, citing the team's ability to make the process less stressful and complicated.