At Madeley Dental & Implant Clinic, we are a private dentist based in Telford, Shropshire, serving both the local community and the whole of the UK. Our team of dentists, hygienists, and dental health educators are dedicated to helping you achieve a healthy and beautiful smile. We take the time to understand your needs, and our commitment is to provide you with a lifetime of excellent oral health and wellbeing.
Our Services
We offer a wide range of dental treatments, from general dentistry to emergency appointments, check-ups, and hygienist services. Our team is skilled in repairing teeth, fillings, root canal treatment, inlays, and onlays. We also provide crowns, bridges, dentures, dental implants, and oral surgery. Additionally, we offer teeth straightening, Invisalign, children's braces, smile styling, teeth whitening, dental veneers, smile restoration, stain removal, and composite bonding. Our facial aesthetics and care advice services are also available to ensure your overall oral health and wellbeing.
Our Team
Our whole team is committed to continuing professional development and training to help you maintain a naturally beautiful smile. We believe in open, honest pricing, and our vision is simple: we put you at the heart of everything we do. When it comes to your health and smile, it's always personal. We understand the need to feel at ease, feel heard, and communicate with your dentist.
Our Values
At Madeley Dental & Implant Clinic, we put you first. From the warmest of welcomes to the most sophisticated equipment, we make sure you always enjoy the highest standard of care and comfort with us. We understand that visiting the dentist can be daunting, and our staff are trained to alleviate any fears, ensuring you feel calm and in control during every single visit.
Overview of Reviews
Positive Experiences
Most reviewers had a very positive experience at the dental practice, praising the friendly and welcoming staff, professional dentists, and efficient service.
Staff and Service
Many reviewers praised the friendly and welcoming reception staff, as well as the professional and caring dentists and hygienists. Several reviewers mentioned specific staff members, such as Gurshram, Jas, Alison, Mandy, Emily, and Raj, who made them feel at ease and provided excellent care.
Efficient and Timely Appointments
Reviewers appreciated the efficient and timely appointments, with many commenting on the punctuality and organization of the practice.
Negative Experiences
A few reviewers had negative experiences, including issues with communication, cancellations, and a perceived focus on profits over customer satisfaction.
Communication Issues
One reviewer had a poor experience due to a misunderstanding about permissions for treatment, highlighting the importance of clear communication.
Cancellations and Delays
Another reviewer was unhappy with the cancellation of an appointment and the long wait for a new appointment, which they felt was not handled well by the receptionist.
