Providing Unbeatable Customer Service
A Family-Run Business with a Rich History in the North West
Chapelhouse Motor Group stands proudly as a leading family-run business with 14 car dealerships across the North-West of England. With over 30 years of experience in the automotive industry, we have become renowned for our commitment to providing exceptional customer service, offering competitive prices, and upholding the highest standards.
Our Passion: Empowering Your Journey
At Chapelhouse, we are passionate about empowering our customers to embark on their mobility journeys. We offer a diverse selection of new and used vehicles, including innovative electric and hybrid cars, alongside trusted Kia, Suzuki, and MG models. Our experienced team is dedicated to finding you the perfect vehicle that aligns with your needs, aspirations, and budget.
Beyond Sales: A Comprehensive Approach to Mobility
Our services extend far beyond selling cars. We offer comprehensive servicing and repairs, ensuring your vehicle remains in pristine condition. Our state-of-the-art service centres are manned by highly skilled technicians who can handle all your maintenance and repair needs. Additionally, we provide convenient financing options to suit your individual requirements.
Delivering Exceptional Customer Care
Customer satisfaction is at the heart of everything we do. Our team is known for their professionalism, courtesy, and unwavering dedication to providing exceptional customer experiences. We value transparency, open communication, and building lasting relationships with our clients.
Our Values: Guiding Our Success
Our core values are deeply rooted in professionalism, integrity, and a genuine desire to support our community. We are committed to:
- Providing high-quality products and services
- Offering competitive prices and transparent billing
- Treating customers with respect and empathy
- Operating with integrity and accountability
- Contributing to the local community
Join Us on Your Journey
Whether you're seeking a reliable new or used vehicle, require reliable servicing, or simply want to explore your options, Chapelhouse Motor Group is here to guide you every step of the way. Contact us today and discover the difference our expertise and passion can make in your mobility experience.
Overall Experience
The overall experience at Chapelhouse MG is exceptional, with customers praising the dealership's staff for their excellent service, helpfulness, and professionalism.
Staff
The staff at Chapelhouse MG are highly commended, with several customers mentioning specific staff members who went above and beyond to ensure their experience was pleasant. Phil, Tony, Lewis Smith, Tony Filson, Alisha Bainbridge, Vikki Jones, Phil Carver, Suzi, and Manager Andy are all praised for their excellent customer service skills.
Communication
Communication is key at Chapelhouse MG, with customers appreciating the clear and concise explanations provided by the staff. The dealership's staff are also praised for their prompt responses to queries and their ability to keep customers informed throughout the purchasing process.
Purchasing Experience
The purchasing experience at Chapelhouse MG is smooth and hassle-free, with customers appreciating the ease of the process. The dealership's staff are able to find the right car and deal for each customer, and the test drive experience is also praised.
Additional Comments
Some customers have also mentioned the little extras that make a big difference, such as a great cup of tea and a friendly, polite attitude from the staff.
