Trustworthy and Reliable Heating and Plumbing Engineers
At R J Biggs & Sons Ltd, we pride ourselves on being a family-run plumbing and heating business that has been providing top-notch services to our clients for over 40 years. We are fully licensed, fully insured, and Gas Safe registered plumbers and heating engineers covering Poole, Bournemouth, Christchurch, Wimborne, and surrounding Dorset areas. Our team of experts is dedicated to providing a personalised service that focuses on quality, reliability, and affordability.
Our History
Our story began in 1974 when Roland Biggs founded the company after completing his apprenticeship with W.H. Adams & Sons. Over the years, we have expanded our services to include boiler installations, boiler repairs, central heating installations, gas safety inspections, energy-efficient advice, and general plumbing services. Our commitment to excellence has earned us a reputation as a trustworthy and reliable company in the local area.
Our Services
We offer a wide range of services designed to cater to the unique needs of our clients. These include:
- Boiler Installation: We install high-quality boilers from reputable manufacturers like Worcester Bosch, ensuring that our clients receive a reliable and efficient heating system.
- Boiler Repairs: Our expert engineers are trained to diagnose and repair boiler faults quickly and efficiently, minimising downtime and ensuring our clients' comfort and safety.
- Central Heating Installations: We design and install central heating systems that are tailored to our clients' specific needs, ensuring maximum efficiency and comfort.
- Gas Safety Inspections: We conduct thorough gas safety inspections to ensure that our clients' properties comply with the latest safety regulations.
- Energy-Efficient Advice: Our team provides valuable advice on how to reduce energy consumption and lower energy bills.
- General Plumbing: We offer a comprehensive range of plumbing services, from hob and gas oven fitting to washing machine and dishwasher installation.
Why Choose Us?
At R J Biggs & Sons Ltd, we pride ourselves on our personalised service, fast call-out times, and affordable prices. We focus on building long-term relationships with our clients, which is why we have built a large customer base in the Poole, Bournemouth, Christchurch, Wimborne, and Dorset area. Our commitment to excellence has earned us accreditations from recognised trade and industry bodies, including Worcester Bosch and the Chartered Institute of Plumbing and Heating Engineering (C.I.P.H.E.).
Overview of Reviews
The reviews are overwhelmingly positive, with the majority of customers expressing satisfaction with the services provided by RJ Biggs & Sons. The company has received praise for its professionalism, reliability, and efficiency.
Positive Aspects
- Excellent Customer Service: Many customers have commended the company's customer service, citing prompt responses to queries and issues.
- Professionalism and Reliability: The company's engineers have been described as polite, efficient, and reliable, with many customers expressing satisfaction with the work carried out.
- Competitive Pricing: Several customers have mentioned that the prices charged by the company are reasonable and competitive.
- Quality of Work: The quality of the work carried out by RJ Biggs & Sons has been praised by many customers, with some mentioning that the company goes above and beyond to ensure customer satisfaction.
Negative Comments
- Cowboyish Behaviour: One reviewer, Jonas K., has expressed dissatisfaction with the company's services, citing "cowboyish behaviour", rudeness, and incompetence.
