Excellence in Customer Service

At Esplanade, we are committed to offering you the highest levels of product and service. Our motor vehicle dealership offers you a host of services, including new and pre-owned Car Sales, and Aftersales Care. Esplanade is the only approved, trained and franchised dealership on the Isle of Wight who can care for and service Volkswagen, Mercedes-Benz, Skoda, Smart and Volvo.

Our History

Esplanade Limited has been a provider of automotive products and services on the Isle of Wight since 1946. Over the years, we have built a reputation for excellence in customer service, and we continue to strive to provide the best possible experience for our customers.

Our Services

We offer a wide range of services, including new and used car sales, aftersales care, service department, parts department, and finance and insurance products. Our team of experts are dedicated to providing you with the highest levels of service, and we are committed to ensuring that your experience with us is second to none.

Our Brands

We are proud to represent some of the world's leading automotive brands, including CUPRA, Mercedes-Benz, SEAT, Skoda, Smart, and Volvo. Our dealership is equipped with state-of-the-art facilities, and our team of experts is trained to the highest standards to ensure that you receive the best possible service.

Our Commitment

At Esplanade, we are committed to providing you with an exceptional customer experience. We strive to provide the highest levels of service, and we are dedicated to building long-term relationships with our customers. Whether you are looking for a new or used car, or require aftersales care, we are here to help.

Our Team

Our team of experts is dedicated to providing you with the best possible service. Our sales team is knowledgeable and friendly, and our aftersales team is trained to the highest standards to ensure that your vehicle is serviced and repaired to the highest standards.

Our Charity Work

At Esplanade, we are committed to giving back to the community. We are proud to support a number of local charities, and we are dedicated to making a positive difference in our community.

Update Share

Reviews (394)

Write a Review

Positive: The majority of reviewers praise the excellent customer service, knowledgeable staff, and smooth buying experience at Esplanade.

Negative: One reviewer expresses disappointment with the service department, citing a rude and abrupt phone conversation.

Excellent Customer Service and Buying Experience

The majority of reviews praise the exceptional customer service and buying experience at Esplanade. Many reviewers mention the helpfulness and professionalism of the sales team, including Craig Spence, Matthew, Dan Lacey, Mark Lovett, Matt Groundsell, and Simon. They appreciate the thorough explanations, smooth process, and personalized service.

Knowledgeable and Friendly Staff

Reviewers commend the staff for being knowledgeable, friendly, and not pushy. They appreciate the staff's willingness to answer questions and address concerns. The sales team is described as honest, efficient, and courteous.

Seamless Buying Process

The buying process is described as smooth, easy, and hassle-free. Reviewers appreciate the clear explanations, thorough walkthroughs, and prompt communication throughout the process.

Highly Recommended Dealership

Many reviewers highly recommend Esplanade to others, praising the dealership's exceptional customer service, knowledgeable staff, and smooth buying process.