Fixing Your Devices, Restoring Your Peace of Mind.
At Bournemouth IT Solutions, we pride ourselves on being the leading experts in Apple Mac, Laptop & PC, and Console Repair. With over 14 years of experience, we have established ourselves as the most trusted and reliable repair service in the region. Our team of skilled technicians uses the latest technology and highest quality parts to ensure that every repair meets the highest standards.
About Our Services
Our services range from repair and maintenance to custom-built PCs and data recovery. We offer a wide range of services, including:
Laptop & PC Repair
Whether your laptop or PC is running slow, experiencing liquid damage, or has other issues, we can fix it. We repair and maintain all major brands, including HP, Lenovo, Dell, Asus, Acer, MSI, Alienware, and Huawei.
Apple Mac Repair
Our team of experts is dedicated to repairing all Apple Mac models, from MacBook Air and MacBook Pro to iMac and iMac Pro. We specialize in screen repairs, battery replacements, and data recovery.
Console Repair
We repair all major gaming consoles, including Xbox, PlayStation, and Nintendo. Our expert technicians can fix any issue, from HDMI port damage to no-power issues.
Data Recovery
In the event of data loss or corruption, our experts use the latest technology and techniques to recover your precious data, ensuring that you do not lose your valuable files.
Why Choose Bournemouth IT Solutions?
Established in 2010, we have over 14 years of experience in the industry.
Approved by Bournemouth University, AUB, and BPC.
One-year guarantee on most repairs.
Fixed labour charge, listed on our website.
Our Mission
At Bournemouth IT Solutions, our mission is to provide exceptional customer service, expertise, and expertise to ensure that every repair meets the highest standards. We pride ourselves on building long-term relationships with our customers and providing a personalized service that is tailored to their needs.
Our Expertise
We have a team of expert technicians who have years of experience in repairing all types of devices. Our technicians undergo regular training to ensure that they are up-to-date with the latest technology and techniques.
Customer Reviews
We pride ourselves on our excellent customer reviews from satisfied customers. You can read through our reviews to see what our customers say about our services.
Let Us Fix It
From cracked screens to faulty batteries, we can fix it. Contact us today to book your repair or visit our website for more information.
Overview of Reviews
The reviews of BITS, a MacBook repair service, are mostly positive, with users praising the company's quick and efficient service, competitive pricing, and excellent customer communication.
Positive Comments
Excellent Service and Competitive Pricing
Many reviewers praised BITS for their quick and efficient service, with some mentioning that the company was able to repair their MacBooks at a significantly lower cost than Apple. Some reviewers also appreciated the free delivery and packaging, as well as the free chocolates that came with their repaired laptops.
Honest and Friendly Service
Some reviewers praised BITS for their honest and friendly service, mentioning that the company was transparent about the repair process and kept them informed throughout. One reviewer even mentioned that BITS was a "friendly, honest local professional service" that they would use again for IT matters.
Negative Comments
Disappointing Experience with Repair
One reviewer had a disappointing experience with BITS, mentioning that the company's initial quote doubled after they began the repair, and that the repaired laptop failed again after only 2 hours of use. The reviewer was also unhappy with BITS' response to their concerns, feeling that the company was not taking responsibility for their actions.
Questionable Honesty and Transparency
Another reviewer had a negative experience with BITS, feeling that the company was not honest and transparent about their repair process. The reviewer mentioned that their laptop was opened and damaged during the repair, and that BITS initially denied doing so before eventually fixing the issue.
