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Experience the art of exceptional hair design

Western Way Garage, proudly serving Ponteland and the surrounding areas for over 80 years, is your trusted local independent garage. Owned and operated by three generations of the Parker family, we maintain a tradition of exceptional workmanship and customer service. We work on all makes and models, offering a comprehensive range of repairs and maintenance services to keep you on the road with confidence.

Our Expertise

We offer a comprehensive selection of services for all your motoring needs, including:

Vehicle Servicing & Repairs

  • Cambelts: Replacement and tensioning to ensure optimal engine performance and longevity.
  • Air Conditioning: Repair and maintenance of all air conditioning systems, ensuring optimal climate control.
  • Batteries: Testing, replacement, and installation of high-quality batteries.
  • Brakes: Comprehensive inspection, repair, and replacement of all braking components for enhanced safety and performance.
  • Exhaust systems: Repair and replacement of faulty exhaust systems to improve efficiency and reduce emissions.

Diagnostic & Preventative Care

  • Engine diagnostics: Identify potential issues and perform necessary repairs to prevent costly breakdowns.
  • Free safety checks: Comprehensive inspection of vital components to ensure your vehicle is safe and roadworthy.
  • Fleet maintenance: Regular servicing and repairs tailored to your business needs.

Additional Services

  • Clutch replacement: Professional installation of new clutches for smooth shifting and optimal performance.
  • Engine management: Diagnosis and repair of engine control system issues.
  • Steering & suspension: Expert repair and maintenance of all steering and suspension components for enhanced handling and stability.
  • Wheel alignment & balancing: Ensuring optimal tire wear and handling performance.

Customer Testimonials

"Really nice people, always willing to help." - Alan Batey

"Great service, changed my rear wiper free of charge!" - Rob Armstrong

"5 stars! Excellent service and helpful staff." - Ben Creighton

Experience & Expertise

Western Way Garage boasts years of experience and a team of knowledgeable and certified mechanics. We are committed to providing our customers with:

  • Impeccable workmanship
  • Honest & transparent communication
  • Competitive prices
  • Convenient scheduling
  • Friendly and helpful staff

Find Us & Get Directions

Western Way Garage is conveniently located in Stamfordham Road, Ponteland. Get directions and contact us today to schedule your appointment or inquire about any of our services.

Reviews (63)
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Positive: Five-star reviews highlight exceptional customer service, efficient and reliable repairs, trustworthy and honest practices, and a wide range of services offered.

Overview of Western Way Garage

Exceptional Customer Service

The staff at Western Way Garage are consistently praised for their friendly, knowledgeable, and approachable nature. Multiple reviewers have commented on the excellent customer service they received, from being fitted in for urgent repairs to being kept informed throughout the process.

Efficient and Reliable

The garage's efficient service is highlighted by several reviewers who had their issues resolved quickly, often in under a day. The team's ability to diagnose and fix problems rapidly has earned them top marks from customers.

Trustworthy and Honest

Reviewers have praised the garage for their honesty and transparency. The team has been commended for their willingness to provide repair advice and explain the work required, ensuring customers are fully informed and in control.

Wide Range of Services

Western Way Garage offers a variety of services, including MOTs, oil changes, engine repairs, and general maintenance. Customers have praised the garage for their ability to tackle a range of issues, from routine maintenance to complex repairs.