Creating a look for you, because we care
Welcome to Arena Hairdressing, a modern hair salon based in Amblecote, Stourbridge. Our team of experienced stylists are dedicated to providing you with the best hair care experience possible. We pride ourselves on excellent client care and finding the right style and colour for you. Everyone wants to look their best, and we are committed to helping you achieve just that.
Our Services
At Arena Hairdressing, we offer a range of services to cater to all your hair needs. From traditional to modern styling, our team is committed to delivering a high level of service and providing you with the best hair care. Our services include ladies' hairdressing, gentlemen's and under 16's hairdressing, hair colouring, special occasions, and product sales. Our products are natural and organic, ensuring that they are great for your hair, scalp, and the environment.
Our Philosophy
We believe that a visit to the hairdresser should be a pleasurable experience, not a chore. That's why we aim to change the way you perceive your hairdressing appointment. Our team is committed to making you feel welcome and relaxed, and we take great pride in creating hair styles to suit your individuality. We are registered with the Hairdressing Council and National Hair & Beauty Federation, ensuring that you receive the highest level of service and expertise.
Overview of ARENA Hairdressing Salon Reviews
Positive Experiences
The majority of reviewers had an excellent experience at ARENA Hairdressing Salon, praising the friendly and welcoming staff, professional service, and high-quality hair products used. Many reviewers mentioned the salon's cleanliness, punctuality, and value for money. The stylists, particularly Sally, Albany, and Annette, were commended for their expertise, attention to detail, and ability to listen to clients' needs.
Negative Experiences
A few reviewers had disappointing experiences, citing issues with customer service, communication, and poor hair styling. Some felt ignored or dismissed by the owner, Annette, and were unhappy with the final result of their hair styling.
Common Praises
- Friendly and welcoming staff
- Professional service
- High-quality hair products used
- Clean and well-maintained salon
- Good value for money
Common Complaints
- Poor customer service from the owner, Annette
- Communication issues leading to misunderstandings
- Dissatisfaction with hair styling results
